I/O Theorists Flashcards

1
Q

Scriven’s Dichotomy

A

coined the terms “formative” and “summative” to describe the two main functions of program evaluation

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2
Q

Dessinger-Moseley Full-Scope Evaluation Model

A

Expands upon Scriven’s dichotomy by distinguishing between four types of evaluation:
1. Formative evaluation
2. Summative evaluation
3. Confirmative evaluation
4. Meta-evaluation

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3
Q

Kirkpatrick’s Evaluation Model

A

Distinguishes between four levels of training program evaluation that are arranged in order from least to most informative:
1. Reaction criteria
2. Learning criteria
3. Behavior criteria
4. Results criteria (most useful but difficult to assess)

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4
Q

Super’s Life-Space, Life-Span Career Theory

A

Distinguishes between five stages of career development: growth (birth to 14), exploration (15 to 24), establishment (25 to 44), maintenance (45 to 64), and disengagement (65+).

Each stage involves a different set of development tasks, and “CAREER MATURITY” (“career adaptability” for adults) refers to a person’s ability to successfully complete the tasks of his or her stage.

-LIFE-SPACE refers to the various life roles a person assumes at different times and in different contexts
-other big concepts in this theory are the SELF-CONCEPT and LIFE-CAREER RAINBOW

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5
Q

Holland’s Theory of Career Choice

A

RIASEC Hexagon = realistic, investigative, artistic, social, enterprising, conventional.

Types closest on the Hexagon are most similar to one another, and those furthest apart are most dissimilar.

Proponent of differentiation (i.e., when the person obtains a high score on one personality type and low scores on the other five types)

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6
Q

Dawis & Lofquist’s Theory of Work Adjustment

A

Congruence between certain characteristics of an employee and the employee’s work environment predict the person’s job tenure, which they identify as the primary indicator of work adjustment. More specifically, their theory is based on the assumption that tenure is the result of two factors – SATISFACTION (i.e., employee’s satisfaction w/ job) and SATISFACTORINESS (i.e., employer’s satisfaction w/ employee).

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7
Q

Tiedeman’s Career Decision-Making Model

A

Views vocational identity development as an ongoing decision-making process that’s linked to Erikson’s psychosocial stages of ego identity development. Two phases: anticipation and implementation

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8
Q

Krumboltz’s Social Learning Theory of Career Decision-Making

A

According to Krumboltz, to promote their career development, individuals must have opportunities to “be exposed to the widest array of learning experiences”.

Identifies four factors that contribute to career decisions:
(a) genetic endowment and special abilities that may enable or limit a person’s career choices,
(b) environmental conditions and events that may be beyond the person’s control,
(c) instrumental and associative learning experiences, and
(d) task approach skills (e.g., performance standards, problem-solving skills, work habits) that result from interactions among the other three factors.

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9
Q

Driver and Brousseau’s Career Concept Model

A

(a) People with a linear career concept are motivated primarily by a desire for power and achievement and view careers as involving upward movement with infrequent career changes.
(b) People with an expert career concept are motivated by a desire to have job security and develop expertise and view careers as involving a lifelong commitment, with the mastery of skills being more important than upward advancement.
(c) People with a spiral career concept are motivated by a need for personal growth and opportunities to be creative and view careers as involving lateral movements across similar occupations that occur every five to 10 years.
(d) People with a transitory career concept are motivated by a desire for variety and independence and view careers as involving lateral movements across different occupations that occur every two to four years.

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10
Q

Taylor’s Scientific Management

A

Proposes that for managers to maximize efficiency and productivity, they should:

(a) use scientific methods to identify the best way to do a job;
(b) make sure that workers are scientifically selected and trained;
(c) have an equal division of labor; and
(d) cooperate with (rather than coerce) workers.

Taylor also believed that workers are motivated primarily by a desire for ECONOMIC GAIN and advocated linking financial incentives to productivity by, for example, using a differential piece-rate system that gives efficient workers higher wages.

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11
Q

Weber’s Bureaucracy

A

The essential elements of a bureaucratic organization include:
a) a division of labor,
b) a well-defined hierarchy of authority,
c) formal rules and procedures,
d) competence- and merit-based employment decisions,
e) written records of decisions and actions, and
f) separation of ownership and management.

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12
Q

Mayo’s Human Relations Approach

A

Hawthorne Plant Study: involved altering illumination levels and other physical work conditions to identify what conditions maximize job productivity. However, Mayo found that productivity usually increased, regardless of what changes were made.

Hawthorn Effect: workers indicated that increased productivity was due to the attention workers received as research participants. Mayo concluded that social factors were more important than physical work conditions for work motivation and productivity.

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13
Q

McGregor’s Theory X/Theory Y

A

Proposes that a supervisor’s beliefs about subordinates have a self-fulfilling prophecy effect.

Theory X supervisors believe that subordinates are inherently lazy, dislike responsibility, resist change, and are concerned only about themselves and that supervisors must be directive and controlling to ensure that workers meet organizational goals.

Theory Y supervisors believe that subordinates enjoy work, are self-directed and internally motivated, and seek responsibility and that a supervisor’s role is to provide subordinates with conditions that allow them to fulfill their own goals by achieving organizational goals.

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14
Q

Katz and Kahn’s Open-System Theory

A

According to the principle of EQUIFINALITY, a system can achieve the same goal or outcome in multiple ways;

According to the principle of MULTIFINALITY, a system can achieve dissimilar goals or outcomes from the same initial conditions.

Their theory also proposes that organizations, like other open systems, are characterized by input-throughput-output cycles.

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15
Q

Lewin’s (1951) three-step model

A

Unfreezing involves identifying and reducing forces that are maintaining an undesirable status quo and identifying and increasing forces that disrupt the status quo.

Changing involves implementing the desired changes to move the organization to a new state of equilibrium.

Refreezing involves integrating the desired change into organizational values and traditions to stabilize the new state of equilibrium and prevent regression to the prior undesirable state.

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16
Q

Cummings and Worley’s (2015) general model of planned change

A

Distinguishes between 4 phases of change:
1. entering and contracting
2. diagnosing
3. planning and implementing
4. evaluating and institutionalizing

17
Q

Fiedler’s Contingency Model

A

Low LPC leaders are task-oriented and describe their least preferred coworker in negative terms because they focus on the coworker’s task performance.
According to Fiedler, low LPC leaders are most effective in very unfavorable and very favorable situations

High LPC leaders are person-oriented and describe their least preferred coworker in positive terms because they can separate the coworker’s interpersonal characteristics from his/her task performance.
According to Fielder, high LPC leaders are most effective in moderately favorable situations.

18
Q

Vroom-Yetton-Jago Contingency Model

A

The original version of the model provided a decision tree to help leaders determine the optimal leadership strategy for a given set of conditions, while the current version provides decision matrices for different situations. There are five strategies that range from highly autocratic (make the decision alone) to highly democratic (let group members make the decision).

19
Q

Hersey and Blanchard’s (1988) Situational Leadership Theory

A

proposes that the optimal leadership style depends on a subordinate’s job maturity, which is determined by the subordinate’s willingness (motivation) and ability to perform the job.
“Selling, Telling, Participating, Delegating”

20
Q

House’s (1971) Path-Goal Theory

A

based on the assumption that effective leaders act as facilitators who help subordinates achieve their own goals. To do so, a leader must adopt one of four leadership styles (directive, achievement-oriented, supportive, or participative)

21
Q

Leader-Member Exchange (LMX) Theory

A

In-group members receive more attention and support from the leader, participate in decision-making, and are given interesting and challenging tasks, while

out-group members have a more formal relationship with the leader and are given direct orders and less interesting, routine tasks.

22
Q

Transformational Leadership Theory

A

Idealized influence,
inspirational motivation,
intellectual stimulation,
individualized consideration

23
Q

Maslow’s Hierarchy of Needs

A

In order from most basic to most complex:
1. Physiological
2. Safety
3. Social
4. Esteem
5. Self-actualization

24
Q

Herzberg’s (1966) two-factor theory

A

Hygiene factors (AKA job context factors) - e.g., pay, benefits, and working conditions) fulfill lower-order needs. When hygiene factors are not adequate, a worker is dissatisfied, but the availability of adequate hygiene factors does not contribute to satisfaction or motivation.

Motivator factors (AKA job content factors) - e.g., opportunities for responsibility, challenge, and advancement) fulfill higher-order needs. When motivator factors are adequate, a worker is both satisfied and motivated, but the absence of motivator factors does not cause dissatisfaction.

25
Q

Equity Theory

A

attributes a worker’s level of motivation to social comparisons.

Overpayment inequity occurs when a worker perceives his/her input-outcome ratio to be less than that of others (less work for more pay), and it motivates the worker to increase his/her work quality or quantity.

Underpayment inequity occurs when a worker perceives his/her input-outcome ratio to be greater than that of others (more work for less pay), and it motivates the worker to decrease his/her work quality and/or quantity or attempt to obtain better outcomes.

26
Q

Expectancy Theory

A

(a) the worker’s belief that effort will lead to successful performance (expectancy);

(b) the worker’s belief that successful performance will result in certain outcomes (instrumentality); and

(c) the value of those outcomes for the worker (valence).