I/O Flashcards
job evaluation
determines the financial worth of a job
critical incident technique
ascertaining the specific actions that lead to desirable or undesirable consequences
path-goal thoery
leader should increase personal payoffs for subordinates and make paths to payoffs easier
multiple regression approach is a _____ technique
compensatory
_____ power is based on identifying/admiring/liking the person
referent
the tendency for people to make riskier decisions in groups
risky shift
according to krumboltz, people choose careers based on
what they’ve learned through modeling and reinforcement
seeking concurrence more than seeking the best possible alternative
groupthink
risky shift
the tendency for people to make riskier decisions in groups
super’s theory
career is a combination of life roles, there are 5 major stages
performance is a function of
ability, motivation, opportunity
holland typology
realistic, investigative, artistic, social, enterprising, conventional
overlearning is useful for tasks that are
infrequently performed and performed under stress
_____ rewards are strongly correlated with performance and satisfaction
performance-contingent
vroom’s VIE theory says people
behave according to their reward expectancy
rating an employee on non-important aspects of the job
contamination errors
response polarization
tendency for people in groups to become more extreme in their views
method of controlling for halo effect and leniancy/strictness biases
forced choice
deficiency errors
excluding important aspects of job from evals
theory x
workers are lazy and must be coerced
multiple hurdle approach is a _______ technique
noncompensatory
consistency
how closely related the first two code letters are
expanding the variety of tasks without increasing responsibility
job enlargement
groupthink
seeking concurrence more than seeking the best possible alternative
job satisfaction _____ with age
increases
theory y
people find satisfaction with work, control and punishment not necessary
according to 2-factor theory, dissatisfaction results when ____ are not met, but satisfaction only results from meeting _____
lower-level needs, upper-level needs
tiedeman and o’hara’s theory focuses on
differentiation and integration
when there are different criterion-related validity coefficients for different groups
differential validity
expanding jobs to give employees a bigger role in planning and performing work
job enrichment
interest tests predict
job satisfaction
unfairness
when minorities and non-minorities score differently on the predictor yet perform similarly on the criterion
congrience
match between personality type and work environment
if leader rates least preferred coworker poorly, they are
low lpc, task oriented
_____ power is based on hierarchy
legitimate
what race reports more job satisfaction?
whites
griggs vs. duke power company
can’t use broad testing
job analysis
describes the component tasks performed by the workers on a job
tendency for people in groups to become more extreme in their views
response polarization
japanese management strategies
theory z
centralized communication networks are nest for ____ tasks, while decentralized communication networks are best for ____ tasks
simple, problem-solving/communication
erg theory divides needs into those based on
existence, relatedness, growth
when minorities and non-minorities score differently on the predictor yet perform similarly on the criterion
unfairness
% of minorities selected must be at least 4/5ths the percentage of non-minorities selected
adverse impact
title VII
original EEO act, can’t discriminate
maslow’s hierarchy
physiological, safety, social, esteem, self-actualization
determines the financial worth of a job
job evaluation
uniform guidelines
can’t use tests that discriminate
differential validity
when there are different criterion-related validity coefficients for different groups
hershey and blanchard’s situational leadership looks at
employee’s readiness to perform
if leader rates least preferred coworker highly, they are
high lpc, relationship oriented
ascertaining the specific actions that lead to desirable or undesirable consequences
critical incident technique
describes the component tasks performed by the workers on a job
job analysis
interviews have better criterion-related validity when
they’re structured, there are multiple interviewers, interviewers are trained
management by objectives
mutual agreement between employees and supervisors on goals
similarity between training and work situations
identical elements
contamination errors
rating an employee on non-important aspects of the job
_____ power is based on ability to punish
coercive
identical elements
similarity between training and work situations
adverse impact
% of minorities selected must be at least 4/5ths the percentage of non-minorities selected
____ tasks are ones where the outcome is affected by the most effective group member, whereas ____ tasks are ones where the outcome is affected by the least effective group member
disjunctive, conjunctive
ideal group size for decision-making is ____, and ____ is more effective in situations requiring deliberation
5-7, an even number
excluding important aspects of job from evals
deficiency errors
mccelland’s acquired needs theory describes 3 significant work-related needs
need for achievement, need for affiliation, need for power
differentiation
degree to which person is represented by one personality type
workers are lazy and must be coerced
theory x
people find satisfaction with work, control and punishment not necessary
theory y
multiple cutoff approach is a _______ technique
noncompensatory
______ LPCs are most effective as leaders in highly favorable or unfavorable situations, _____ LPCs are most effective in moderately favorable situations
low, high
