Human resources syllabus B Flashcards
processes of human resource management
• acquisition • development • maintenance • separation
strategies in human resource management (8)
• leadership style • job design – general or specific tasks • recruitment – internal or external, general or specific skills • training and development – current or future skills • performance management – developmental or administrative • rewards – monetary and non-monetary, individual or group, performance pay • global – costs, skills, supply • workplace disputes – resolution – negotiation, mediation, grievance procedures, involvement of courts and tribunals
key influences (6)
• stakeholders – employers, employees, employer associations, unions, government organisations, society • legal – the current legal framework – the employment contract – common law (rights and obligations of employers and employees), minimum employment standards, minimum wage rates, awards, enterprise agreements, other employment contracts – occupational health and safety and workers compensation – antidiscrimination and equal employment opportunity • economic • technological • social – changing work patterns, living standards • ethics and corporate social responsibility
role of human resource management (3)
• strategic role of human resources • interdependence with other key business functions • outsourcing – human resource functions – using contractors – domestic, global
effectiveness of human resource management (7)
• indicators – corporate culture – benchmarking key variables – changes in staff turnover – absenteeism – accidents – levels of disputation – worker satisfaction