Human resources syllabus B Flashcards

1
Q

processes of human resource management

A

• acquisition • development • maintenance • separation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

strategies in human resource management (8)

A

• leadership style • job design – general or specific tasks • recruitment – internal or external, general or specific skills • training and development – current or future skills • performance management – developmental or administrative • rewards – monetary and non-monetary, individual or group, performance pay • global – costs, skills, supply • workplace disputes – resolution – negotiation, mediation, grievance procedures, involvement of courts and tribunals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

key influences (6)

A

• stakeholders – employers, employees, employer associations, unions, government organisations, society • legal – the current legal framework – the employment contract – common law (rights and obligations of employers and employees), minimum employment standards, minimum wage rates, awards, enterprise agreements, other employment contracts – occupational health and safety and workers compensation – antidiscrimination and equal employment opportunity • economic • technological • social – changing work patterns, living standards • ethics and corporate social responsibility

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

role of human resource management (3)

A

• strategic role of human resources • interdependence with other key business functions • outsourcing – human resource functions – using contractors – domestic, global

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

effectiveness of human resource management (7)

A

• indicators – corporate culture – benchmarking key variables – changes in staff turnover – absenteeism – accidents – levels of disputation – worker satisfaction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly