Human resources syllabus A Flashcards
social – changing work patterns, living standards
key influences
job design – general or specific tasks
strategies in human resource management
strategic role of human resources
role of human resource management
technological
key influences
rewards – monetary and non-monetary, individual or group, performance
strategies in human resource management
workplace disputes – resolution – negotiation, mediation, grievance procedures, involvement of courts and tribunals
strategies in human resource management
performance management – developmental or administrative
strategies in human resource management
training and development – current or future skills
strategies in human resource management
recruitment – internal or external, general or specific skills
strategies in human resource management
legal – the current legal framework – the employment contract – common law (rights and obligations of employers and employees), minimum employment standards, minimum wage rates, awards, enterprise agreements, other employment contracts – occupational health and safety and workers compensation – antidiscrimination and equal employment opportunity
key influences
economic
key influences
maintenance
processes of human resource management
interdependence with other key business functions
role of human resource management
ethics and corporate social responsibility
key influences
outsourcing – human resource functions – using contractors – domestic, global
role of human resource management
acquisition
processes of human resource management
leadership style
strategies in human resource management
stakeholders – employers, employees, employer associations, unions, government organisations, society
key influences
indicators – corporate culture – benchmarking key variables – changes in staff turnover – absenteeism – accidents – levels of disputation – worker satisfaction
effectiveness of human resource management
separation
processes of human resource management
global – costs, skills, supply
strategies in human resource management
development
processes of human resource management
