Human Resources Flashcards
What is the importance of human resource management process
Process of hiring, developing, motivating and evaluating employees to achieve organizational goals Reach goals w right people Low turnover Foster performance improvement Loyalty
What is the HR management process (8)
Strategies, goals and market position Job analysis and design/ HR planning and forecasting Employee recruitment Employee selection Training and development Performance planning and evaluation Compensation and benefits HR outcomes
What is the talent management framework
More forward looking
Business say they have people but shortage of skilled talent
Is the person good for the company as a whole- not just position
People can develop into different roles and improve
What is the drivers of attraction
Base pay/ salary Job security Career development opportunities Vacation/ paid time off Learning and development opportunities Challenging work Organizations reputation as employer
What are retention drivers
Base pay/ salary Career advancement opportunities Job security Length of commute Relationship with manager Work related stress Trust and confidence in senior leadership
What is the importance of employer brands
Good candidates make a judgement before they walk in
Can see other employees experience now
Current employees are part of the brand
What is the importance of employee value proposition
What is the value you offer to employees for their work
Tangible and intangible rewards
Differentiate yourself from different employers
You want to attract skilled people
What are the 2 types of interview questions
Situational
Behavioural
What is a situation question
Hypothetical
What would u do if…
Assuming that intentions predict actual behaviour
What is a behavioural question
Asking about past experiences, based on actual performances
What did you do when.::
What is the importance of validity in interview questions
Ensure that the question is valid more accurately predicts success of the person for the job
What are HR legislations
Employment equity act tries to remove employment barriers especially for women, disabled, aboriginals, minorities
Accommodate
What is the organization structure chart in pencil innovative concept and example
Write organization chart in pencil because you want the best teams to form around problems and make it more flexible and integrated
Ex, Broadway shows has certain people but bring in more
What is the firing the managers in an organizational structure and example
Let employees control their destiny for higher engagement
Nike has 2 different factories
What is a selection and exit strategy to hire as a team and example
New hires don’t perform as well as they interview, hire with team to see their performance and ability to work with others
Ex, whole foods gets interview by team with 60 day trial
What is a compensation and benefits method to lose standard vacation policies and example
Treat people like adults and let them choose their own vacation times that work best for them
Ex Netflix allows employees to take trine off that makes sense for them and sometimes people don’t take enough time off and makes them more productive
What is a performance evaluation method to ditch performance appraisals and example
They prevented people from improving and made environment hostile
Ex Microsoft focused on how they engaged with others and how well they impacted success of others
What is a work environment strategy to outlaw email and example
Started to become less productive and more stressful
Ex Volkswagen shuts down their server 30 mins after work day
What are the 6 steps in employee selections
Initial screening Employment testing Selection interview Background and reference check Physical exams Decision to hire
