Human Resources

Question 1

What is the importance of human resource management process

Answer 1

Process of hiring, developing, motivating and evaluating employees to achieve organizational goals 
Reach goals w right people
Low turnover 
Foster performance improvement 
Loyalty

Question 2

What is the HR management process (8)

Answer 2

Strategies, goals and market position 
Job analysis and design/ HR planning and forecasting 
Employee recruitment 
Employee selection
Training and development 
Performance planning and evaluation 
Compensation and benefits
HR outcomes

Question 3

What is the talent management framework

Answer 3

More forward looking
Business say they have people but shortage of skilled talent
Is the person good for the company as a whole- not just position
People can develop into different roles and improve

Question 4

What is the drivers of attraction

Answer 4

Base pay/ salary
Job security 
Career development opportunities
Vacation/ paid time off
Learning and development opportunities 
Challenging work
Organizations reputation as employer

Question 5

What are retention drivers

Answer 5

Base pay/ salary 
Career advancement opportunities 
Job security 
Length of commute 
Relationship with manager
Work related stress
Trust and confidence in senior leadership

Question 6

What is the importance of employer brands

Answer 6

Good candidates make a judgement before they walk in
Can see other employees experience now
Current employees are part of the brand

Question 7

What is the importance of employee value proposition

Answer 7

What is the value you offer to employees for their work
Tangible and intangible rewards
Differentiate yourself from different employers
You want to attract skilled people

Question 8

What are the 2 types of interview questions

Answer 8

Situational

Behavioural

Question 9

What is a situation question

Answer 9

Hypothetical
What would u do if…
Assuming that intentions predict actual behaviour

Question 10

What is a behavioural question

Answer 10

Asking about past experiences, based on actual performances

What did you do when.::

Question 11

What is the importance of validity in interview questions

Answer 11

Ensure that the question is valid more accurately predicts success of the person for the job

Question 12

What are HR legislations

Answer 12

Employment equity act tries to remove employment barriers especially for women, disabled, aboriginals, minorities
Accommodate

Question 13

What is the organization structure chart in pencil innovative concept and example

Answer 13

Write organization chart in pencil because you want the best teams to form around problems and make it more flexible and integrated
Ex, Broadway shows has certain people but bring in more

Question 14

What is the firing the managers in an organizational structure and example

Answer 14

Let employees control their destiny for higher engagement

Nike has 2 different factories

Question 15

What is a selection and exit strategy to hire as a team and example

Answer 15

New hires don’t perform as well as they interview, hire with team to see their performance and ability to work with others
Ex, whole foods gets interview by team with 60 day trial

Question 16

What is a compensation and benefits method to lose standard vacation policies and example

Answer 16

Treat people like adults and let them choose their own vacation times that work best for them
Ex Netflix allows employees to take trine off that makes sense for them and sometimes people don’t take enough time off and makes them more productive

Question 17

What is a performance evaluation method to ditch performance appraisals and example

Answer 17

They prevented people from improving and made environment hostile
Ex Microsoft focused on how they engaged with others and how well they impacted success of others

Question 18

What is a work environment strategy to outlaw email and example

Answer 18

Started to become less productive and more stressful

Ex Volkswagen shuts down their server 30 mins after work day

Question 19

What are the 6 steps in employee selections

Answer 19

Initial screening 
Employment testing 
Selection interview 
Background and reference check 
Physical exams 
Decision to hire