DISC And Emotional Intelligence Flashcards
What is EI
A set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships and cope with challenges
Ability to understand own emotions
What is IQ
Intelligence quotient represents and individuals ability of logical reasoning
What is personality
Combination of characteristics and qualities that form a distinct character
What are differences between EI and IQ
IQ measures general intelligence and is an inborn ability and static
EI is learned and improved
What does EI help with in business and example of company that used it
Contributes to bottom line performance and more successful hiring Reduces training costs High productivity and success Greater individual performance Better leaders and managers Stronger relationships American Express used to hire people
Good mangers/ leaders
Have self actualization, problem solving and assertive
Bad managers and leaders
Have low self awareness, impulse control and stress management
What is the D for DISC and greatest fear, antagonized response, emotion measured, and way to communicate with them
Dominant, direct, decisive
How a person solves problems and respond to challenges
Fear- being taken advantage of
Antagonized response- aggressive
Emotion measured- anger
Communication- brief, to the point; do not ramble; generalize or be too social
What is the I for DISC and greatest fear, antagonized response, emotion measured, and way to communicate with them
Influencers, interactive, interested
How a person attempts to influence or persuade others
Greatest fear- rejection
Antagonized response- negotiate
Emotion measured- optimism
Communication- let them talk about ideas, be social, create incentives
DO NOT eliminate social time, do all the talking or ignore their ideas or tell them what to do
What is the S for DISC and greatest fear, antagonized response, emotion measured, and way to communicate with them
Stable steady secure
The pace at which a person undertakes activities and responsibilities
Greatest fear- loss of security
Antagonized response- passive
Emotion measured- emotional expression
Communication- show genuine interest, give them time, define goals
DO NOT be pushy, demanding abrupt or controversial
What is the C for DISC and greatest fear, antagonized response, emotion measured, and way to communicate with them
Compliant, correct, controlled
How a person responds to rules and regulations set by others
Greatest fear: criticism
Antagonized response: passive
Emotion measured: fear
Communication: prepare in advance, use accurate date, specific
DO NOT: refuse to explain details, answer vaguely or casually
What are the emotional intelligence of groups
1) better decisions, creative solutions, increase productivity
2) participation, cooperation, collaboration
3) trust, group identity; group efficacy
4) group emotional intelligence
Establishing group norms that create awareness and regulate emotions at individual and group level
What is my EQi assessment
Total EI is just over 90 (low range)
I have high interpersonal skills and self expression
I have low stress management and self perception
Within self perception I have low emotional self awareness: so I do not understand my own emotions and to take action I can reflect on the emotions I felt that day
As for stress management I have low flexibility which means I am not open to new concepts and to take action I can research more about new ideas
What is my DISC assessment
I am a C- a logical thinker, precise, analytical
I seek accuracy, my strengths are in planning, systems
My challenges are that I’m a perfectionist, critical
My dislikes are disorganization
My decisions are methodical
I can improve by openness with emotions, less pessimistic, less defensive, less critical
