human resources

Question 1

define human resource cycle

Answer 1

covers all stages in the process of employing staff, from initial planning through to recruitment, selection, induction, training and development, performance, management and eventually separation of employment

Question 2

what is the main role of human resources

Answer 2

to manage the relationship between the business and its employees

Question 3

what is the difference of recruiting internally and externally

Answer 3

internal recruitment is from its existing talent pool whereas external recruitment is someone from outside the business

Question 4

what is the HR element of acquisition

Answer 4

it is recruitment, hiring new employees

Question 5

what is the planning aspect of hr acquisition

Answer 5

identifying staffing needs; job analysis (determining the exact nature of the position to be filled)

Question 6

what is the recruitment aspect of hr acquisition

Answer 6

attracting people to apply for the position in the business; internal and external recruitment

Question 7

what is the selection aspect of hr acquisition

Answer 7

choosing and hiring the most qualified; testing and interviewing

Question 8

what are the steps of recruitment

Answer 8

once a shortlist of candidates is prepared, interviews and testing take place
then references and background checks are completed on the preferred candidate
then an offer of employment is made

Question 9

what is the advantages of internal recruitment

Answer 9

employees are already known to the employer so choice may be easier, applicants are already familiar with the business and its objectives culture and processes, cost of advertising reduced

Question 10

what are the disadvantages of internal recruitment

Answer 10

there may be no one suitable from within the business, more than one internal applicant can lead to conflict, applicants may be set in their ways and not open to new ideas

Question 11

what are the advantages of external recruitment

Answer 11

wider range of applicants to choose from, outside applicants bring new ideas and approaches, allows for rapid growth of the business bc it allows for an increase in actual staff numbers

Question 12

what are the disadvantages of external recruitment

Answer 12

the applicants are all unknown thus harder choice, there are costs associated with advertising the position, larger field of applicants make selection process longer

Question 13

what is the HR element of development

Answer 13

improving employees’ skills and abilities

Question 14

what is the induction and training aspect of hr development

Answer 14

teaching employees new skills and helping them learn tasks associated with their jobs

Question 15

what is the development aspect of hr development

Answer 15

the process of improving the skills, abilities and knowledge of staff

Question 16

what is the HR element of maintenance

Answer 16

motivation employees to remain with the business

Question 17

what is the monetary benefits aspect of hr maintenance

Answer 17

rewarding employees’ efforts through financial compensation; pay rates

Question 18

what is the HR element of separation

Answer 18

employees leaving the business

Question 19

what is the non-monetary benefits aspect of hr maintenance

Answer 19

rewards such as conditions; fringe benefits

Question 20

what is the voluntary aspect of hr separation

Answer 20

employees leaving on own accord; retirement, resignation

Question 21

what is the involuntary aspect of hr separation

Answer 21

employees being asked to leave retrenchment, dismissal

Question 22

define training

Answer 22

teaching someone how to do their job properly or more efficiently by developing their knowledge or skills

Question 23

define development

Answer 23

preparing staff to move on within the organisation - by taking more responsibility, managing staff, changing roles, etc

Question 24

what are the types of training

Answer 24

on the job training (watching then doing action), training courses (employees sent offsite), action learning (experience of real-life work problems), competency-based learning (highlights areas for further training), corporate universities, training software

Question 25

what are the benefit of training for the EMPLOYEE

Answer 25

opportunity for promotion and self-improvement, improved job satisfaction through better job performance, adaptability - greater ability to adapt to and cope with changes

Question 26

what are the benefit of training for the EMPLOYER

Answer 26

higher productivity through better job performance, goals and objectives more effectively met, reduced costs due to less labour turnover errors accidents absenteeism

Question 27

define monetary

Answer 27

relating to money or currency

Question 28

define non-monetary

Answer 28

not relating to money or consisting of money

Question 29

what is the role of maintenance

Answer 29

is the business’s way of retaining its employees, encouraging them to stay with the business

Question 30

what are the employee contracts

Answer 30

modern awards: set out minimum terms and conditions across industry groups
enterprise agreement: negotiated between employees and employer
common law contracts: over employees not already covered by an award or enterprise agreement. individually agree contracts between employee and employer

Question 31

what is an employees Rights and responsibilities under Common Law

Answer 31

obey requirements of the role/job, use skill and carry in carrying out responsibilities, act in good faith and in the employer’s interest

Question 32

what is an employers Rights and responsibilities under Common Law

Answer 32

provide work/tasks for employee, compensate for the job undertaken, abide by all employment legislation, observe duty of care to employees

Question 33

define separation

Answer 33

occurs when the employment relationship ends

Question 34

define voluntary separation

Answer 34

when an employee chooses to leave a business

Question 35

what are the types of voluntary separation

Answer 35

retirement: an employee gives up work permanently
resignation: an employee chooses to leave for another job
voluntary redundancy: employees are given the opportunity to nominate themselves for redundancy

Question 36

define involuntary separation

Answer 36

when an employee is asked to leave the business

Question 37

what are the types of involuntary separation

Answer 37

retrenchment: when a business makes cuts
dismissal: business terminates the employee’s contract - summary (breach of contract) and unfair (discriminatory reasons)
involuntary redundancy: the business decides which roles will be made redundant