human resources Flashcards
define human resource cycle
covers all stages in the process of employing staff, from initial planning through to recruitment, selection, induction, training and development, performance, management and eventually separation of employment
what is the main role of human resources
to manage the relationship between the business and its employees
what is the difference of recruiting internally and externally
internal recruitment is from its existing talent pool whereas external recruitment is someone from outside the business
what is the HR element of acquisition
it is recruitment, hiring new employees
what is the planning aspect of hr acquisition
identifying staffing needs; job analysis (determining the exact nature of the position to be filled)
what is the recruitment aspect of hr acquisition
attracting people to apply for the position in the business; internal and external recruitment
what is the selection aspect of hr acquisition
choosing and hiring the most qualified; testing and interviewing
what are the steps of recruitment
once a shortlist of candidates is prepared, interviews and testing take place
then references and background checks are completed on the preferred candidate
then an offer of employment is made
what is the advantages of internal recruitment
employees are already known to the employer so choice may be easier, applicants are already familiar with the business and its objectives culture and processes, cost of advertising reduced
what are the disadvantages of internal recruitment
there may be no one suitable from within the business, more than one internal applicant can lead to conflict, applicants may be set in their ways and not open to new ideas
what are the advantages of external recruitment
wider range of applicants to choose from, outside applicants bring new ideas and approaches, allows for rapid growth of the business bc it allows for an increase in actual staff numbers
what are the disadvantages of external recruitment
the applicants are all unknown thus harder choice, there are costs associated with advertising the position, larger field of applicants make selection process longer
what is the HR element of development
improving employees’ skills and abilities
what is the induction and training aspect of hr development
teaching employees new skills and helping them learn tasks associated with their jobs
what is the development aspect of hr development
the process of improving the skills, abilities and knowledge of staff
what is the HR element of maintenance
motivation employees to remain with the business
what is the monetary benefits aspect of hr maintenance
rewarding employees’ efforts through financial compensation; pay rates
what is the HR element of separation
employees leaving the business
what is the non-monetary benefits aspect of hr maintenance
rewards such as conditions; fringe benefits
what is the voluntary aspect of hr separation
employees leaving on own accord; retirement, resignation
what is the involuntary aspect of hr separation
employees being asked to leave retrenchment, dismissal
define training
teaching someone how to do their job properly or more efficiently by developing their knowledge or skills
define development
preparing staff to move on within the organisation - by taking more responsibility, managing staff, changing roles, etc
what are the types of training
on the job training (watching then doing action), training courses (employees sent offsite), action learning (experience of real-life work problems), competency-based learning (highlights areas for further training), corporate universities, training software
what are the benefit of training for the EMPLOYEE
opportunity for promotion and self-improvement, improved job satisfaction through better job performance, adaptability - greater ability to adapt to and cope with changes
what are the benefit of training for the EMPLOYER
higher productivity through better job performance, goals and objectives more effectively met, reduced costs due to less labour turnover errors accidents absenteeism
define monetary
relating to money or currency
define non-monetary
not relating to money or consisting of money
what is the role of maintenance
is the business’s way of retaining its employees, encouraging them to stay with the business
what are the employee contracts
modern awards: set out minimum terms and conditions across industry groups
enterprise agreement: negotiated between employees and employer
common law contracts: over employees not already covered by an award or enterprise agreement. individually agree contracts between employee and employer
what is an employees Rights and responsibilities under Common Law
obey requirements of the role/job, use skill and carry in carrying out responsibilities, act in good faith and in the employer’s interest
what is an employers Rights and responsibilities under Common Law
provide work/tasks for employee, compensate for the job undertaken, abide by all employment legislation, observe duty of care to employees
define separation
occurs when the employment relationship ends
define voluntary separation
when an employee chooses to leave a business
what are the types of voluntary separation
retirement: an employee gives up work permanently
resignation: an employee chooses to leave for another job
voluntary redundancy: employees are given the opportunity to nominate themselves for redundancy
define involuntary separation
when an employee is asked to leave the business
what are the types of involuntary separation
retrenchment: when a business makes cuts
dismissal: business terminates the employee’s contract - summary (breach of contract) and unfair (discriminatory reasons)
involuntary redundancy: the business decides which roles will be made redundant
