Human resource management Flashcards

1
Q

Taylor- ‘if it works for

A

one, it will work for the other.’

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2
Q

Taylor- if you increase the monetary value

A

it will motivate staff

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3
Q

Taylor- paid by

A

piece rate

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4
Q

3 limitations to Taylor’s motivational theory

A
  • monetary benefits are boring and monotonous
  • doesn’t take into account psychological factors
  • not suitable for all jobs
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5
Q

What did Mayo point out that Taylor didn’t?

A

psychological factors are important too

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6
Q

2 limitations to Mayo’s theory

A
  • 21st century workers take these for granted

- once implemented, difficult to know if it has worked

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7
Q

Content theory -

A

Deals with what motivates employees

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8
Q

Process theory -

A

Deals with the process of motivation and how it occurs

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9
Q

McClelland-

A

THREE NEEDS THEORY

  • achievement
  • power
  • affiliation
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10
Q

2 limitations of of McClelland theory

A
  • keeping employee happy will not always benefit the business
  • they can meet this need outside of work
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11
Q

Herzberg

A

TWO FACTOR THEORY

  • Hygiene factors
  • Motivating factors
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12
Q

Herzberg hygiene factors -

A
  • Good pay for age

- good working conditions

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13
Q

Herzberg motivating factors -

A
  • a lot of responsibility

- not a lot of recognition

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14
Q

2 limitations of Herzberg’s theory

A
  • may be a challenge to enrich unskilled workers

- employees personalities may influence how much importance they place on a factor

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15
Q

the 5 needs of Maslow’s pyramid

A
  • basic
  • safety
  • social
  • self asteem
  • self actualisation
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16
Q

2 limitations of Maslow’s hierarchy of needs

A
  • order of needs may be different for different people

- challenging to meet the needs of all employees

17
Q

Vroom expectancy theory formula

A

force = (valence x expectancy)

18
Q

3 limitations of of Vroom’s theory

A
  • employees know that they will have to work with people they don’t like
  • will only perform if there is a desirable outcome
  • employees value rewards differently
19
Q

Drucker is well known for

A

‘Management by Objectives’ (MBO)

20
Q

What does Drucker believe?

A

people are an asset, not to be cost minimised

21
Q

2 limitations of Drucker’s theory

A
  • relies on good leadership skills

- some employees not motivated by non monetary methods

22
Q

Locke’s 5 principles

A
  • CLARITY
  • CHALLENGE
  • FEEDBACK
  • COMMITTMENT