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Business Key Terms > Human Resource Management > Flashcards

Human Resource Management Flashcards

1
Q

Human resource management

A

Is the process of making the most efficient use of an organisations employees

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2
Q

Delayering

A

Is a reduction in number of levels of hierarchy within an organisational structure

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3
Q

Teamworking

A

Process of breaking down of large production into small units and using groups of employees to complete these tasks

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4
Q

Workforce Plan ( Human resource plan )

A

Assesses the current workforce and actions necessary to meet the businesses future labour needs

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5
Q

Labour turnover

A

Is the percentage of a business workforce that leaves a business over a given time period ( 1 year )

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6
Q

Recruitment and selection

A

Is the process of filling an organisations job roles by appointing new staff

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7
Q

Job description

A

List of suites and responsibilities that are associated with a particular job

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8
Q

Employment contract

A

Is a legal agreement between an employer and an employee setting forth the terms and conditions of the employment contract

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9
Q

Business culture

A

Is the attitudes, values and beliefs that normally exist within an organisation

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10
Q

Dismissal

A

Occurs when an employer terminated the employee’s contract

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11
Q

Redundancies

A

Take place when an employee is dismissed because a job no longer exists

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12
Q

Employee welfare

A

Covers a wide range of facilities that are essential for the well being of a business employees

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13
Q

Employee morale

A

Is the satisfaction felt by employees within a workplace

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14
Q

Work life balance

A

Obligations placed on employees that determine the amount of time spent on work related activities

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15
Q

Diversity

A

Recognising the differences between individual employees and also the differences that may exist between groups of employees

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16
Q

Equality

A

The circumstance in which all people are equal particularly in relation to rights and opportunities in the workplace

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17
Q

Training

A

Is the process whereby an individual acquires related skills and knowledge to their role

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18
Q

Development

A

Refers to activities designed to increase employees skills, education, knowledge, and abilities in the workplace

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19
Q

Delegation

A

Passing authority down the organisation hierarchy. ( only genuine if control is given )

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20
Q

Intrapreneurship

A

Occurs when individuals within organisations are being entrepreneurial ( taking risks and generating new ideas)

21
Q

Multi skilling

A

Exists when employees have the skills to carry out several roles with an organisation

22
Q

Trade union

A

Organisation of workers to protect and improve the economic position and working conditions of its members

23
Q

Collective bargaining

A

Is negotiation between employers and representatives of employees ( trade union officials )

24
Q

Motivation

A

The factors that arouse, maintain and channel behaviour towards a goal

25
Q

Absenteeism

A

Describes a situation in which an employee is absent from work without a good reason

26
Q

Human needs

A

The elements required for survival. And good mental and physical health

27
Q

School of thought

A

Are individuals and groups who hold similar views on particular matters,
( motivating employees )

28
Q

Piece rate

A

Is a system whereby employees are paid according to the quantity of product they produce

29
Q

Division of labour

A

Is breaking down production into series of small tasks, carried out repetitively by unskilled employees

30
Q

Hierarchy of needs

A

Is a theory that employees have successive requirements that can be fulfilled through work

31
Q

Hygiene factors ( maintenance factors )

A

Are a group of influences that may result in employee dissatisfaction at work

32
Q

Motivators

A

Factors such as a promotion which may have positive influences on how people work

33
Q

Performance related pay

A

Exists when some part of employees pay is linked to the achievement of targets at work

34
Q

Variable pay

A

Is a reward for working, that is based on employee’s performance or results judged against some targets

35
Q

Fringe benefits or Perks

A

Any extras an employee receives as part of their reward package

36
Q

Job redesign

A

Means changing a group of tasks which make up a specific job

37
Q

Job enrichment

A

Is when employees jobs are redesigned to provide them with more challenging and complex tasks
(Vertical loading )

38
Q

Job enlargement

A

Giving an employee more duties of a similar level of complexity
( horizontal loading )

39
Q

Job rotation

A

Is regular switching of employees between tasks or jobs

40
Q

Empowerment

A

A series of actions designed to give employees greater control over their working lives

41
Q

Job design

A

Is the process of grouping together individual tasks to form complete jobs

42
Q

Employees participation

A

Is the involvement of employees in the process of decision making within a business

43
Q

Leadership

A

Includes the functions of ruling, guiding and inspiring others in pursuit of a target

44
Q

Management

A

Is planning, organising, directing and controlling all or part of a business

45
Q

Autocratic management

A

Exists when managers keep control of information and make major decisions alone

46
Q

Paternalistic management

A

Is a style in which managers take decision making in what they believe is within best interests for a business

47
Q

Democratic management

A

Occurs when information is shared and team members participate in decision making together

48
Q

Laissez faire

A

Is when the manager allows subordinates freedom to make their own decisions

Business Key Terms (11 decks)

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