Human Recources Flashcards

1
Q

How much of a company’s annual profits could employee turnover cost?

A

Up to 40%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

How much money does the average company lose with the loss of ten managerial employees

A

$1 million

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

How much of an employee’s salary does turnover cost?

A

50-100% of the employee’s salary

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are some employee retention strategies?

A

Increased compensation

  • Fringe benefits
  • Job-sharing
  • Flextime
  • Home-based work
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the three branches of HR?

A
  • Strategic
  • Associate advocate
  • Administrative
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are the responsibilities of strategic HR?

A
  • At the MGT table
  • Collaborative
  • Planning
  • Measurement
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are the responsibilities of associative advocate HR?

A
  • HR development

- Employee and labor relations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are the responsibilities of administrative HR?

A
  • Equal employment opportunity
  • Compensation and benefits
  • Health safety and security
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Operational HR is

A

Employee focused and reactive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Strategic HR is

A

Organizationally focused and proactive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Famous HR laws include

A
  • Civil rights acts of 1964 & 1991
  • Age discrimination act
  • Equal employment opportunity
  • Americans with disabilities
  • Social security act
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is employment at will doctrine?

A

You may quit your job and employers may terminate whenever and for whatever reason you want, usually without consequence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Right not to be fired without cause -3 exceptions:

A
  • Public policy exceptions (protects employees from being fired for refusal to commit crimes)
  • Contractual actions (protects employees who they believe have contracts or implied contracts)
  • Breach of good faith (employers are expected to hold a standard of fairness and good faith dealings)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is substantive due process?

A

Right to fair treatment

Bill of rights and constitution

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is procedural due process?

A

Right to fair system of decision making

Includes an individual’s right to be adequately notified of charges or proceedings, and the opportunity to be heard at these proceedings to affect the judgment or result

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What are the six functional areas of HR?

A

Labor and employee relations

Job analyses and design

Pay and benefits

Recruitment

Training and development

Performance management

17
Q

What is the biggest interviewing mistake?

A

Little or no knowledge of the company

18
Q

Most HR positions are shifting from _______ to ________

A

From administrative to strategic