Human Factors (Respiratory)

Question 1

Give 3 examples of problem solving strategies.

Answer 1

Using trial and error, using an algorithm, using a heuristic (general problem-solving framework).

Question 2

When do we tend to use a heuristic?

Answer 2

When decision to be made is unimportant, when we are faced with too much info, when time taken to make a decision is limited, when there is access to very little information to use in making the decision.

Question 3

What is distributive cognition?

Answer 3

When cognition is not an activity of an individual mind but a joint activity distributed across other people’s minds and external resources.

Question 4

Who may cognitive processes be distributed across?

Answer 4

Members of a social group.

Question 5

What may cognitive processes involve coordination between?

Answer 5

Internal and external (material or environmental) structure.

Question 6

How may processes be distributed through time?

Answer 6

The products of earlier events can transform the nature of later events.

Question 7

What may a distributed cognitive system approach force a shift in?

Answer 7

How we think about the relationship between minds, social interactions and physical resources, avoiding reductionism.

Question 8

If we think of healthcare as a distributed cognitive system, what can then be identified and engineered?

Answer 8

Properties of the socio-technical system that help or hinder the processing of information.

Question 9

What does routine and non-routine problem solving in healthcare require?

Answer 9

Coordination between people (individual, team, collaborative with patient), tasks, tools/technology, environment and organisation.