Human Capital4

Question 1

a process that begins when one party perceives that another party has negatively affected, or is about negatively affect, something that the first party cares about

Answer 1

conflict

Question 2

Three types of conflict

Answer 2

Task Conflict
Relationship Conflict
Process Conflict

Question 3

Relates to the content and goals of the work

Answer 3

Task Conflict

Question 4

Focuses on interpersonal relationships

Answer 4

Relationship Conflict

Question 5

Is about how the work gets done

Answer 5

Process Conflict

Question 6

Administering policies
Stand alone programs, such as trainings
Personnel department responsible for managing people
creates a cost within an organization

Answer 6

Personnel Management Focus

Question 7

Helping to achieve strategic goals through people
HRM training programs that are integrated with company’s goals and values
Line mangers share joint responsibility in all areas of people hiring and management
Contributes to the profit objectives of the organization

Answer 7

HRM focus