Human Capital3 Flashcards
1
Q
The sender Encoding The message The channel Decoding The receiver Noise Feedback
A
The communication Process
2
Q
Initiates a message by encoding a thought
A
The sender
3
Q
The actual physical product of the sender’s encoding
A
The message
4
Q
The medium through which the message travels
A
The channel
5
Q
person the message is directed
A
The receiver
6
Q
translating the message into understandable form
A
Decoding
7
Q
communication barriers that distort the clarity of a message
A
Noise
8
Q
Barriers to effective communication
A
Filtering Selective Perception Information Overload Emotions Language Silence Communication Apprehension Lying