Human Capital Flashcards

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1
Q

Process of employing people, Training them, compensating, developing policies relating to people and developing strategies to retain employees

A

Human Resource Management (HRM)

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2
Q

The skills and abilities of employees, which make a business successful

A

Human Capital

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3
Q

Make it Applicable
Be a strategic partner with the organization
Involve people
Understand how technology can be used

A

Strategic HR plan

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4
Q

The process of generating a pool of qualified candidates for a particular job, the first step of the hiring process

A

Recruitment

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5
Q

The process of making a new “Hire” or “Non- Hire” decision regarding each applicant for a job, the second step in the hiring process

A

Selection

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6
Q
Letters of recommendation 
Application Forms
Ability Tests
Personality Tests
Honesty Tests
Interviews
A

Selection Tools

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7
Q

Represents the characteristics that are easily observed such as race, gender, age

A

Surface Level Diversity

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8
Q

Represents the aspects that are more difficult to see at first glance, such as values, personality, and work preferences

A

Deep Level Diversity

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9
Q

The process and programs by which managers make everyone more aware of and sensitive to the needs and differences of others

A

Diversity Management

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10
Q

Disabilities, Hidden Disabilities, chronic illness, pain, learning impairments

A

Biographical Characteristics

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11
Q

a work group interacts a work team generates

A

Difference between work groups and work teams

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12
Q

share information and make decisions to help members perform within his or her area of responsibility

A

Work Group

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13
Q

generates positive synergy through coordinated effort. Individual efforts result in a level of performance that is greater than the sum of those individual inputs

A

Work Team

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