Human Capital

Question 1

Process of employing people, Training them, compensating, developing policies relating to people and developing strategies to retain employees

Answer 1

Human Resource Management (HRM)

Question 2

The skills and abilities of employees, which make a business successful

Answer 2

Human Capital

Question 3

Make it Applicable
Be a strategic partner with the organization
Involve people
Understand how technology can be used

Answer 3

Strategic HR plan

Question 4

The process of generating a pool of qualified candidates for a particular job, the first step of the hiring process

Answer 4

Recruitment

Question 5

The process of making a new “Hire” or “Non- Hire” decision regarding each applicant for a job, the second step in the hiring process

Answer 5

Selection

Question 6

Letters of recommendation 
Application Forms
Ability Tests
Personality Tests
Honesty Tests
Interviews

Answer 6

Selection Tools

Question 7

Represents the characteristics that are easily observed such as race, gender, age

Answer 7

Surface Level Diversity

Question 8

Represents the aspects that are more difficult to see at first glance, such as values, personality, and work preferences

Answer 8

Deep Level Diversity

Question 9

The process and programs by which managers make everyone more aware of and sensitive to the needs and differences of others

Answer 9

Diversity Management

Question 10

Disabilities, Hidden Disabilities, chronic illness, pain, learning impairments

Answer 10

Biographical Characteristics

Question 11

a work group interacts a work team generates

Answer 11

Difference between work groups and work teams

Question 12

share information and make decisions to help members perform within his or her area of responsibility

Answer 12

Work Group

Question 13

generates positive synergy through coordinated effort. Individual efforts result in a level of performance that is greater than the sum of those individual inputs

Answer 13

Work Team