Human Behavior Flashcards
What are the common defense mechanisms?
DR DR FR CARP
Denial Displacement Rationalization Resignation Repression Reaction Formation Fantasy/Flight Compensation Aggression Projection
What are the elements of communication?
Source
Symbol
Receiver
What are some barriers to communication?
COIL
Confusion about the symbol
Overuse of abstractions
Interference
Lack of common experience
How can an instructor promote effective listening?
GO BBBLT
Guard against daydreaming Open mind, don't simply refute Be calm Be responsible for listening Be ready to listen Listen for main ideas Take notes
Why is it important for a teacher to understand human behavior?
To direct student’s behavior to guide them toward their goal
To create an atmosphere that allows and encourages the student to help themselves
To apply the correct techniques for the circumstances
What are the five basic human needs?
Physical Safety Social Esteem Self-Fulfillment
How do you ensure good student relations during training?
BAG TAPS
Be consistent
Admit errors
Give credit for a job well done
Tell student your expectations
Approach students as individuals
Provide a path to improvement
Show progress to boost motivation
What sort of obstacles prevent students from learning during a lesson?
UA in a PAIL
Unfair treatment - don’t be unreasonable
Apathy - be prepared as the instructor
Physical discomfort - basic needs
Anxiety - limits learning
Impatience - use step by step technique
Lack of interest
