HRP 503 Workplace Harassment Flashcards
The City of Glendale prohibits conduct which creates an _____________, ____________, or ____________ work environment and is committed to providing an environment free of harassment and violence. (HRP 503)
- intimidating
- hostile
- offensive
Each employee has a responsibility to maintain a workplace free from what? (HRP 503)
harassment
Prohibited harassment includes, but is not limited to, intimidation, or persistent abuse of another, whether __________, __________, or in _________. (HRP 503)
- physically
- verbally
- writing
Employees who are determined to have harassed another person, in violation of the City’s policy and procedure, while pursuing a City activity, through City employment, or using City authority shall be subject to what? (HRP 503)
Disciplinary action
Employees who are determined to have vindictively and intentionally made a what could also be subject to disciplinary action? (HRP 503)
False complaint
It is forbidden to do what against a person for filing a prohibited harassment charge? (HRP 503)
retaliate against
Define sexual harassment. (HRP 503)
The unwelcome sexual advances, requests for sexual favors, and other verbal or physical conductof a sexual nature if one or more stipulations occur
What are the 3 situations that if one or more occur will constitue sexual harassment? (HRP 503)
- Submission to such conduct is made either explicitly or implicitly a term or condition of an individual’s employment
- Submission to or rejection of such conduct by an individual is used as the basis for employment decisions affecting such individual
- Such conduct has the purpose or effect of unreasonably interfering with an individual’s work performance or creating an intimidating, hostile, or offensive working environment
Other prohibited harassment is defined as what? (HRP 503)
The verbal or physical conduct that has the purpose or effect of unreasonably interfering with an individual’s work performance or creating an intimidating, hostile, or offensive working environment
Guidelines for indentifying prohibited harassment behavior include, but are not limited to what 5 guidelines? (HRP 503)
- The behavior is unwelcome
- The behavior is repetitive
- The behavior is one-sided
- The harasser usually has some kind of authority over the victim or there are conditions attached to either compliance or non compliance
- The complaintant, for whatever reason, cannot stop the abuse
Each employee is responsible to do what, if they are being subject to prohibited harassment or is witnessing acts of prohibited harassment? (HRP 503)
Reporting to management
Each manager and supervisor to whom an act of prohibited harassment has been reported or who becomes aware of acts of prohibited harassment shall report it to whom? (HRP 503)
Human Resources Director
Managers and supervisors, on all levels, are responsible for what things? (HRP 503)
- Explaining the complaint procedure to a complainant
- Make employees aware of the City’s procedures
- Have a duty to act
- Deal effectively with complaints as they occur
- Make employee aware that the Human Resources Director will be notified of the complaint
Who is responsible for initiating and completing investigations of complaints under the direction of the Human Resources Director? (HRP 503)
Department Heads or designee
Who shall direct department heads in the investigation of complaints and shall maintain a confidential file on all charges of prohibited harassment? (HRP 503)
Human Resources Director
All personnel shall maintain what about complaints in order to protect the parties involved? (HRP 503)
Confidentiality
An employee who believes they have been harassed in violation of the City’s policy and procedures are encouraged to file a complaint as soon as possible, with one of which five City employees? (HRP 503)
- Immediate supervisor
- Any manager or supervisor within or outside the department
- Department Head
- Human Resources Director
- City Manager’s Hotline
A __________ complaint should be filed immediately and should be as specific as possible? (HRP 503)
signed
Represented employees have a right to have what present during an interview? (HRP 503)
Representative
The representative shall act only as a what? (HRP 503)
Observer
Any employee interfering with any investigation or tampering with evidence in a prohibited harassment case will be subject to what? (HRP 503)
Disciplinary action
Unless agreed to by the department head, in consultation with the Human Resources Director, the representative shall be from ___________ and shall not be an __________. (HRP 503)
- the City
- not be an attorney
After reviewing the facts of the investigation, the employee found in violation of the City’s policy and procedures shall have the appropriate discipline administered by whom? (HRP 503)
The appointing officer
Who shall be consulted to determine the severity of the disciplinary action to be taken? (HRP 503)
Human Resources Director
An employee is responsible for reporting to whom if they are being subject to threats or acts of violence or is witnessing threats or acts of violence? (HRP 503)
Management
Any person involved in situations where they fear that physical retaliation may take place, or where someone has made verbal threats of physical violence, should immediately report if to one of whice five City employees? (HRP 503)
- Immediate supervisor
- Any manager or supervisor within or outside the department
- Department head
- Human Resources Director
- City Manager’s Hotline
Who should be requested to intervene when a customer is abusive? (HRP 503)
A supervisor
If a threat of physical violence is imminent, the employee/employee’s manager shall immediately contact who? (HRP 503)
Call 911 or contact the Police Department
Due to personal issues, if an employee obtains an Order of Protection or an Injunction Against Harassment, in addition to their place of residence, what other location should be included? (HRP 503)
Work location
If an employee obtains an Order of Protection or Injunction Against Harassment, who should they notify of issuance of such orders? (HRP 503)
The supervisor
When any personal violent circumstances may occur and are brought to the attention of department management, management shall inform the Human Resources Director. The Human Resources Director, in conjunction with the department head, assesses the need to form a what? (HRP 503)
Threat Assessment Team
The City reserves the right to request what for any employee who displays behavioral traits, or who engages in conversational topics which, in the judgment of management, suggest impending harm to others? (HRP 503)
Competent medical and/or psychological evaluation
The employee will be place on what pending management review of written medical and/or psychological findings, as prepared by a physician/therapist, or psychologist of the City’s selection? (HRP 503)
Administrative Leave with Pay
An employee receiving a bomb threat should follow what? (HRP 503)
Bomb Threat Checklist
Where are bomb threat checklists located? (HRP 503)
- Phone stations
- City phone directories
If bomb threat is received over the phone, the employee should try to ascertain the answers to? (HRP 503)
- Who
- What
- When
- Where
- Why
- Some characteristics of the caller
When a bomb threat is received on the phone, once the conversation is ended, the employee should immediately contact who? (HRP 503)
- Glendale Police Department
- Supervisor
If an employee receives a suspicious package or letter, they should do what? (HRP 503)
- Handle it as little as possible
- Contact the Glendale Police Department
- Contact their supervisor
If the employee is suspicious of the object and unable to verify the contents with the addressee or sender, they should not open the item nor put the item where? (HRP 503)
- In water
- Confined space such as a desk drawer
If the employee is suspicious of the object and unable to verify the contents with the addressee or sender, they should do what? (HRP 503)
- Isolate it
- Evacuate the immediate area
- Open windows and doors as they exit
Upon receiving a threat, who will determine whether an evacuation is necessary depending on the seriousness of the threat? (HRP 503)
Glendale Police Department
