HRM intro 1 Flashcards

1
Q

What is Human Resource Management?

A
Job Analyses
Planning labor needs/ recruiting 
selecting
orientating and training
performance appraisal 
compensation
incentives and benefits
employee relations

The process of attracting, developing and maintaining a talented and energetic workforce to support organizational mission, objectives and strategies.

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2
Q

Why is HR Management important to all managers?

A
Avoid personnel mistakes such as
'
Employees not performing
wrong person
high turnover
legal issues
lack of training undermining effectiveness
unfair labor practices
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3
Q

Why is HR management important to all managers?

A

improve profits and performance
you may spend some time as a HR manager
HR for entrepreneurs

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4
Q

Line versus Staff Authority

A

Authority

  • the right to make decisions
  • to direct the work of others
  • to give orders.
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5
Q

Line and Staff aspects of HRM

A

Line managers are involved in

  • recruiting
  • interviewing
  • selecting
  • training
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6
Q

Line Managers HR management responsibilities

A
  • placement
  • orientation
  • training
  • job performance
  • cooperation
  • policies and procedures
  • controlling labor costs
  • employee development
  • Morale
  • Health and safety
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7
Q

Organizing the HR departments responsibilities

A
  • recruiters
  • Equal employment opportunity
  • Job analysts
  • compensation managers
  • training specialists
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8
Q

New types of HR groups

A

Transactional
- outsourcing of day to day matters (call centers)

Corporate

Embedded

Centers of expertise

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9
Q

Trends influencing HR management (1)

A

-Globalization
-Technological advances
-the nature of work
-service jobs
-human capital(education, skills, expertise)
- Offshoring
-

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10
Q

Trends influencing HR management 2

A

Demographic trends

  • Generation Y
  • Retirees
  • Nontraditional workers (multiple jobs, sharing job positions)
  • workers from abroad
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11
Q

Basics of HRM

A
  • Selection
  • Motivation
  • recruitment
  • employment legislation
  • discipline
  • development
  • rewards systems
  • training
  • trade unions
  • productivity
  • motivation
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12
Q

Recruitment

A

advertising
job descriptions
person specification

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13
Q

Selection

A
Short listing
interviews
presentations
in-tray excercises
psychometric testing
aptitude testing
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14
Q

Employment legislation

A
equal opportunities
discrimination
union recognition
contracts
health and safety
EU directives
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15
Q

Discipline

A

Grievance procedues
dismissal
external agencies ACAS, tribunals

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16
Q

Development

A

Opportunities
promotion
personal development
continuing professional development ( CPD)

17
Q

Training

A

New skills
New systems
improve efficiency

18
Q

Reward systems

A

Pay

Benefits

19
Q

Trade unions

A

Their roles

necessity of consultation

20
Q

Productivity

A

Output per worker per period of time