Hr: Chapter 5 Flashcards

1
Q

LINK HR PLANNING TO STRATEGIC PLANNIN

A

ORGS. WILL UNDERTAKE STRATEGIC PLANNING WHERE MAJOR OBJECTIVES ARE IDENTIFIED AND PLANS ARE MADE TO ACHIEVE OBJECTIVES.

STRATEGIC PLANNING INVOLVES ALLOCATION OF RESOURCES, INCLUDING THE PEOPLE OF THE ORG.

HR PLANNING IS ALIGNED WITH STRATEGIC PLANNING TO ENSURE OBJECTIVES ARE MET

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2
Q

What is the 1st step in HR planning?

A

Forecast demand for labour

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3
Q

What is the 2nd step in HR planning?

A

Determine supply of labour, internal and external

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4
Q

What is the 3rd step in HR planning?

A

Identify the gap between demand and supply

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5
Q

What is the 4th step in HR planning?

A

Develop action plans to eliminate the gap

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6
Q

What are the advantages of internal recruitment?

A

Promoting from within makes use of the people who already know the organization and the contribution they have made

Gives reason for other employees to anticipate that similar efforts from them will lead to promotion

Broaden job experience

Capitalize on the investment it made in recruiting, selecting, training, and developing current employees

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7
Q

What is the 1st step in RECRUITMENT PROCESS

A

PLANNING FOR STAFFING NEEDS

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8
Q

What is the 2nd step in RECRUITMENT PROCESS

A

IDENTIFICATION OF CURRENT OR FUTURE JOB OPENINGS

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9
Q

What is the 3rd step in RECRUITMENT PROCESS

A

GETTING INDIVIDUAL JOB INFO (JOB DESCRIPTION AND JOB SPECIFICATIONS)

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10
Q

What is the 4th step in RECRUITMENT PROCESS

A

DETERMENING RECRUTIMENT METHOD (INTERNAL/EXTERNAL)

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11
Q

What is the 5th step in RECRUITMENT PROCESS

A

CREATING POOL OF POTENTIAL QUALIFIED APPLICANTS

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12
Q

What is Advertising

A

FREQUENT METHOD OF ATTRACTING APPLICANTS

ADS MAY BE POSTED IN 
WEBSITES > LINKD IN 
NEWSPAPERS
JOURNALS 
OR TRANSMITTED THROUGH 
RADIO
TELEVISION
BILLBOARDS > BULLETIN BOARDS AT LOCAL COLLAGES 
POSTERS 
EMAILS 

ADVERTISING HAS THE ADVANTAGE OF REACHING LARGE AUDIENCES OF POSSIBLE APPLICANTS

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13
Q

WELL WRITTEN ADVERTISMENTS…

A

HIGHLIGHT MAJOR ASSETS OF THE POSITION

CAREER NEEDS OF APPLICANTS

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14
Q

WHAT IS THE AIDA PRINCIPLE

A
PROVOKE ATTENTION 
INTEREST 
DESIRE 
ACTION 
IN THOSE VIEWING THE AD
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15
Q

PART OF THE INFO INCLUDED IS A

A

STATEMENT THAT THE ORGANIZATION IS AN EQUAL-OPPORTUNITY EMPLOYER AND THAT ONLY THOSE CANDIDATES SELECTED TO MOVE FORWARD WILL BE CONTACTED

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16
Q

What is the 1st step in the selection process?

A

COMPLETION OF APPLICATION FORM OR SUBMISSION OF RESUME

17
Q

What is the 2nd step in the selection process?

A

PRESCREENING

18
Q

What is the 3rd step in the selection process?

A

EMPLOYMENT TESTS

19
Q

What is the 4th step in the selection process?

A

INTERVIEW: ONE ON ONE, TELEPHONE, OR INTERNET

20
Q

What is the 5th step in the selection process?

A

REFERENCE CHECKS

21
Q

What is the 6th step in the selection process?

A

HIRING DECISION

22
Q

What is a one-on-one interview?

A

face to face
with an HR professional or supervisor
questions are asked
and observations are made

23
Q

What is a panel or group interview?

A

involves a panel of interviewers who question and observe a single candidate.

Meet with several interviewers who take turns asking questions

After, interviewers pool their observations to reach a consensus about the candidate.

24
Q

Internet-based interview

A

sometimes candidates are asked to answer a series of multiple choice questions online that are tailored to the job

this helps with assessing or prescreening

25
Q

What are structured interview questions?

A

questions to see if the candidate has the competencies to do the work

26
Q

What is a unstructured interview question?

A

Broad, open-ended; allow candidate to talk freely

Reliability and validity minimal when using these questions

27
Q

What are behavioural interview questions

A

Focus on real work incidents, NOT hypothetical situations; e.g. “Tell me about the last time you……” / Describe the situation… / What action did you take?

28
Q

What are situational interview questions

A

Candidate is given a hypothetical situation and is evaluated according to response