Hr: Chapter 4

Question 1

What is Job Analysis?

Answer 1

Job analysis is a process of gathering information about the job by determining the duties, tasks, activities, skills, knowledge, and abilities associated with the job in order to perform more successfully

THERE ARE 6 STEPS

IS A CORNERSTONE OF HRM

Question 2

1st step in Job Analysis?

Answer 2

REVEIW RELEVANT ORGANIZATIONAL INFO

Question 3

2nd step in Job Analysis?

Answer 3

IDENTIFY JOBS TO BE ANALYZED

Question 4

3rd step in Job Analysis?

Answer 4

DATA COLLECTION USING TECHNIQUES

Question 5

4th step in Job Analysis?

Answer 5

VERIFICATION OF INFO COLLECTED

Question 6

5th step in Job Analysis?

Answer 6

DEVELOPING JOB DESCRIPTIONS AND JOB SPECIFICATIONS

Question 7

6th step in Job Analysis

Answer 7

COMMUNICATION OF INFO AND UPDATED AS NEEDED

Question 8

What is a job description?

Answer 8

Flows from JOB ANALYSIS

ONCE ALL INFO ON A PARTICULAR JOB HAS BEEN COLLECTED, IT IS ORGANIZED INTO A JOB DESCRIPTION

Question 9

What does a job description include?

Answer 9

JOB IDENTIFICATION ( TITLE) > PROVIDES AN INDICATION OF THE GENERAL NATURE OF THE JOB

EX. HR ASSISTANT, ACCOUNTANT, SALESPERSON

Question 10

What does a job summary include?

Answer 10

TWO OR THREE SENTENCES DESCRIBING THE OVERALL PURPOSE OF THE JOB

ANSWERS > WHY DOES THE JOB EXIST?

EX> TO ASSIT FOOD SERVICES DIRECTOR IN OPERATING A CLEAN, SANITARY, AND ORDERLY KITCHEN TO PROVIDE WHOLESOME AND NUTRITIOUS MEAL SELECTIONS

Question 11

What are duties and responsibilities in a job description?

Answer 11

INDIVIDUAL STATEMENTS, LISTED IN ORDER OF IMPORTANCE, OF THE KEY DUTIES AND RESPONSIBILITIES

10-15 STATEMENTS

Question 12

What are the conditions/physical environment of a job description

Answer 12

GIVES INFO ABOUT THE ENVIRONMENT IN WHICH A JOB HOLDER MUST WORK

EX > HEATH, DUST, NOISE LEVEL,

RISKS

Question 13

What are job specifications

Answer 13

THE SPECIFIC SKILLS, KNOWLEDGE, AND ABILITIES REQUIRED TO SUCCESSFULLY PERFORM THE JOB

Question 14

Skills, knowledge, and abilities relevant to a job can include

Answer 14

EDUCATION 
EXPERIENCE 
SPECIALIZED TRAINING 
SPECFIIC ABILITIES 
PROBLEM SOLVING ABILITIES

Question 15

Which HR activities use job description and job analysis info

Answer 15

Job descriptions are used in most HR management practices such as

Recruitment > cannot recruit people unless you know whats in the job description

Training>

Performance management >

Question 16

What is a JOB

Answer 16

1 JOB SEVERAL POSITIONS

grouping of related tasks, duties and responsibilities that constitutes the TOTAL work assignment of employees

Question 17

What is a POSITION

Answer 17

Position: different tasks, duties and responsibilities performed by only one employee
ONE job, MANY positions.
E.g. Several HR positions executing HR functions in large organizations.