Hr: Chapter 3 Flashcards

1
Q

What is organizational culture

A

the way people do things in an organization
the way they communicate
the uniqueness
the personality

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

How does organization culture contribute to engagement

A

employee engagement is a direct result of a strong company culture

relates to how employees feel towards their jobs

the stronger a companies culture, the better employees understand what is expected of them

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is employee engagement

A

employee commitment and dedication to the organization

when employees are driven to achieve organizational outcomes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the factors that drive employee engagement?

A

leaderships
trust and integrity
rewards
social responsibility of the company
ensuring workers are treated fairly and equitably
good relationship among managers and co-workers
fairness among the organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is the mangers role in creating engagement?

A

** leadership practices focus on empowerment and not control to ensure a high level of employee engagement

design jobs to include employee strengths and skills
listen to and incorporate employee opinions
communicate clear expectations
give recognition and praise
provide learning and development opp.
provide flexible work schedules and work loads

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

How can companies build a culture of well-being

A

Health services
Wellness programs
Disability management
Employee Assistance Programs

These help to attract and attain staff
attract people to work> makes you look good
makes company attractive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are health services

A

is a support that employers can provide to employees

large firms may have nurses and physicians on full time duty incase somebody gets hurt

smaller organizations have limited services

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are wellness programs

A

is a support that employers can provide to employees

access to flexible work hours
healthy food
fitness facilities 
health professionals
health groups
activities
chiro 
massage
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is disability management

A

approach to deal with long and short term absences

focusing on creating a work environment that employees want to return to work as soon as they are medically able

graduated return to work in which employees work fewer hours

communicates that employers are interested in employees well being

return to work plan- keeping in touch while they are gone

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is employee assistance programs

A

health includes the emotional and physical aspects of ones life

program to provide short term counselling and referrals to appropriate professionals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly