HR

Question 1

`What is the functions of HR

Answer 1

Employee related labour turnover, wages, recuritment, moral, training.

Question 2

What is flexible hours

Answer 2

1. set hours per week, they must wokr core hours with some being non-core which they can choose when they work. If somone works 35 hours a week they can have core hours of 10-3 every 5 days and a choice between 8-10 am or 3-6 each day. good for parents

Question 3

What is home working

Answer 3

Doing work from home with laptops after covid big rise

Question 4

Part time employment

Answer 4

Less than 35 hours a week business and employee flexible, business employee when demand is high

Question 5

Temprary employment

Answer 5

Work for a set amount of time like 6 months on a project, less brand loyalty less motivation

Question 6

Job sharing

Answer 6

2 people have the same job usually 50/50 split good for mums

Question 7

Multi skill

Answer 7

Train workforce to do different tasks, less boring, less specilised

Question 8

zero hour contract

Answer 8

Not oblieged to do any work but wont get guanrenteed jobs

Question 9

Hot desking

Answer 9

Bussiness have no fixed workspace vut costs

Question 10

Benefits of bussinesses having flexible working

Answer 10

1. Business can expand or contract wokrforce to match demand- save costs as employees are not always needed- hard to get rid of perminant staff
2. Flexible staff saves costs as business wont need to get them benefits that cost money like extra holiday pay
3. Lower costs menas business is more efficent as they can re invest or lower prices

Question 11

Disadvantages of bussinesses having flexible working

Answer 11

1. Tempary wokrers are less comitted-> less motivated-> less productivity
2. Hard to communicate to employees who are working from home and hadrer to track progress
3. People working from home feel less involved so less team spirit-> mayos theory= lower motivation

Question 12

Definition of workforce plan

Answer 12

Trying to predict fututre demand and match skill and number of employees with demand

Question 13

7 Questions that the workforce plan answers

Answer 13

1. Plan for number of employees needed
2. estimate cost of employees
3. Balance between full and part time employees
4. Identify skills required
5. Identify where workers are needed( more than one location?)
   6.who will need training
   7.

Question 14

Benefit of workforce planning

Answer 14

1. Save costs by not over employing
2. Help reduce staff shortages as it makes sure the right people are recruited at the right ime
3. Help produce the right number of products by matching demand with no of employees
4. Helps produce quality products as it employees people with the correct skills

Question 15

Drawbacks of workforce planning

Answer 15

1. Hard to change to external changes e.g. covid
2. If not done by an experinced person it could be inncorrect
3. Not detailed enough to make big decisions

Question 16

Job analysis?

Answer 16

Identify what the business needs ofr a new employee, function area (finance), Type of contract(part time?), skills needed

Question 17

Job description?

Answer 17

Document HR creates stating duties and skills needed from candidate

Question 18

Person specification?

Answer 18

Skills and experience a new employee needs

Question 19

Selection methods

Answer 19

Way to meet and decide on a new employee to hire, interview, CV, cover letter

Question 20

Benefit of on the job training

Answer 20

1. Cheaper-> dont pay external trainers
   2.Hands on training-> real life experience is the most productive way to learn and employees are still producing during training
2. Builds training look up to mentors-> link to mayos theory that team spirit is the most important motivation factor

Question 21

Disadvantage of on the job training

Answer 21

1. Mentors ability-> if they are not good they may pass on bad skills
2. Waste of mentors time-> decrease there productivity

Question 22

Advantages of off the job training

Answer 22

1. Higher mentor focus-> it is there only focus to mentor
2. Mentor will most likely be an expert
3. Learn new skills

Question 23

Disadvantages of off the job training

Answer 23

1.Expensive-> pay for mentor and employee who isnt producung
2.May not be specific to business -> generic training not as productive

Question 24

What is apprasial?

Answer 24

Formal evaluation of an employees performance over a period of time in terms of meeting objectives

Question 25

What is span of control

Answer 25

Number of employees an authoritive person is in control of at one point in time

Question 26

Centralisation vs decentralisation

Answer 26

Centralisation= decision making is kept at the top less delegation
Decentralisation= decision making is spread to all layers of hierarchy

Question 27

Matrix structure?

Answer 27

Organise bussiness into different sectors, Hr, Sales, Advertisement. This means people specilise in areas

Question 28

What is delayring why is it good or bad?

Answer 28

Delarying= removal of a layer in a bussiness usually middle managers.
GOOD?:
1. Lower employee costs
2.Faster internal communication
3.Remaining employees feel more empowered- less control= more productuve
BAD?:
1. Redudencies- cost to pay redundecy packages
2.Less motivation- freinds leave unsure about job less job security
3.More costs to train staff to deal with less managers

Question 29

Taylor scientific management

Answer 29

Monitor and observe workers, gather data and create a proceour on how to do it most efficently then train them to work following prodceour.
Should pay on piece rate to motivate staff

Question 30

Elton Mayo theory

Answer 30

Group dynamic will motivate more than any financial motivator

Question 31

Maslow hierachy of needs

Answer 31

Once you get to one level the next one will motivate you to work harder

Question 32

Maslow hierachy of needs in order

Answer 32

self-actulisation
esteem neeeeeeeds
Love and beloginggggggggggg
security and saftey needssssssssss
Psycholoigcal and basic neeedssssssssss

Question 33

Herzbergs theory

Answer 33

You must provide hygene needs before you can motivate staff with motivating factors

Question 34

Example of hygene factors

Answer 34

1.Poor working conditions
2.Lack of status
3.Unsatisfactory wages
4.Lack of job security
5.Poor workplace relationships

Question 35

Examples Herzbegres motivators

Answer 35

1.Management recoginition
2.Achievement of goals
3.Responsibility
4. Opportunity to improve skills
5.Oppurtunity for promotion