HR Flashcards
`What is the functions of HR
Employee related labour turnover, wages, recuritment, moral, training.
What is flexible hours
- set hours per week, they must wokr core hours with some being non-core which they can choose when they work. If somone works 35 hours a week they can have core hours of 10-3 every 5 days and a choice between 8-10 am or 3-6 each day. good for parents
What is home working
Doing work from home with laptops after covid big rise
Part time employment
Less than 35 hours a week business and employee flexible, business employee when demand is high
Temprary employment
Work for a set amount of time like 6 months on a project, less brand loyalty less motivation
Job sharing
2 people have the same job usually 50/50 split good for mums
Multi skill
Train workforce to do different tasks, less boring, less specilised
zero hour contract
Not oblieged to do any work but wont get guanrenteed jobs
Hot desking
Bussiness have no fixed workspace vut costs
Benefits of bussinesses having flexible working
- Business can expand or contract wokrforce to match demand- save costs as employees are not always needed- hard to get rid of perminant staff
- Flexible staff saves costs as business wont need to get them benefits that cost money like extra holiday pay
- Lower costs menas business is more efficent as they can re invest or lower prices
Disadvantages of bussinesses having flexible working
- Tempary wokrers are less comitted-> less motivated-> less productivity
- Hard to communicate to employees who are working from home and hadrer to track progress
- People working from home feel less involved so less team spirit-> mayos theory= lower motivation
Definition of workforce plan
Trying to predict fututre demand and match skill and number of employees with demand
7 Questions that the workforce plan answers
- Plan for number of employees needed
- estimate cost of employees
- Balance between full and part time employees
- Identify skills required
- Identify where workers are needed( more than one location?)
6.who will need training
7.
Benefit of workforce planning
- Save costs by not over employing
- Help reduce staff shortages as it makes sure the right people are recruited at the right ime
- Help produce the right number of products by matching demand with no of employees
- Helps produce quality products as it employees people with the correct skills
Drawbacks of workforce planning
- Hard to change to external changes e.g. covid
- If not done by an experinced person it could be inncorrect
- Not detailed enough to make big decisions
Job analysis?
Identify what the business needs ofr a new employee, function area (finance), Type of contract(part time?), skills needed
Job description?
Document HR creates stating duties and skills needed from candidate
Person specification?
Skills and experience a new employee needs
Selection methods
Way to meet and decide on a new employee to hire, interview, CV, cover letter
Benefit of on the job training
- Cheaper-> dont pay external trainers
2.Hands on training-> real life experience is the most productive way to learn and employees are still producing during training - Builds training look up to mentors-> link to mayos theory that team spirit is the most important motivation factor
Disadvantage of on the job training
- Mentors ability-> if they are not good they may pass on bad skills
- Waste of mentors time-> decrease there productivity
Advantages of off the job training
- Higher mentor focus-> it is there only focus to mentor
- Mentor will most likely be an expert
- Learn new skills
Disadvantages of off the job training
1.Expensive-> pay for mentor and employee who isnt producung
2.May not be specific to business -> generic training not as productive
What is apprasial?
Formal evaluation of an employees performance over a period of time in terms of meeting objectives
What is span of control
Number of employees an authoritive person is in control of at one point in time
Centralisation vs decentralisation
Centralisation= decision making is kept at the top less delegation
Decentralisation= decision making is spread to all layers of hierarchy
Matrix structure?
Organise bussiness into different sectors, Hr, Sales, Advertisement. This means people specilise in areas
What is delayring why is it good or bad?
Delarying= removal of a layer in a bussiness usually middle managers.
GOOD?:
1. Lower employee costs
2.Faster internal communication
3.Remaining employees feel more empowered- less control= more productuve
BAD?:
1. Redudencies- cost to pay redundecy packages
2.Less motivation- freinds leave unsure about job less job security
3.More costs to train staff to deal with less managers
Taylor scientific management
Monitor and observe workers, gather data and create a proceour on how to do it most efficently then train them to work following prodceour.
Should pay on piece rate to motivate staff
Elton Mayo theory
Group dynamic will motivate more than any financial motivator
Maslow hierachy of needs
Once you get to one level the next one will motivate you to work harder
Maslow hierachy of needs in order
self-actulisation
esteem neeeeeeeds
Love and beloginggggggggggg
security and saftey needssssssssss
Psycholoigcal and basic neeedssssssssss
Herzbergs theory
You must provide hygene needs before you can motivate staff with motivating factors
Example of hygene factors
1.Poor working conditions
2.Lack of status
3.Unsatisfactory wages
4.Lack of job security
5.Poor workplace relationships
Examples Herzbegres motivators
1.Management recoginition
2.Achievement of goals
3.Responsibility
4. Opportunity to improve skills
5.Oppurtunity for promotion
