HPM 10.5 - Employee Assistance Manual Flashcards
What is the purpose of the Employee Assistance Program?
The purpose of the EAP is to provide, confidential, professional assistance to any employee with behavioral or personal problems which may impair his or her job performance, attendance and conduct.
The EAP/PSP program is confidential with NO records maintained which identify employees who utilize it.
True/False
True
What are the exceptions to confidentiality?
When there is an admission of misconduct which constitutes illegal activity, when peer support officers/dispatchers/associates are subpoenaed to testify or if they obtain information that leads to the belief that the employee is in immediate danger to himself or others.
Peer support personnel _______ notify their commanders and receive_________ prior to accepting and responding to a commander-initiated request for their service whether on or off duty.
shall, authorization
Peer support personnel claiming regular or overtime shall use what beat and duty codes?
Beat 839, OT duty code 20 and enter “Peer support activity” in notes section.
*** The name of the employee to whom the support was provided SHALL NOT be noted.
The use of state time is NOT authorized for RESPONDING to requests for service which have not been initiated by a commander of an employee involved in a critical incident.
True/False
True
If an employee requests assistance prior to becoming the subject of an adverse action for misconduct involving alcohol or prescription drug abuse, His/her request shall be treated in a confidential manner. Such a request will not be used to initiate a disciplinary action.
True/False
True, This policy is not an exemption for meeting job performance standards and abiding by established laws and regulations. It does not relieve supervisors or managers of their responsibility to monitor employee performance. Illegal activity, violation of dept. policy or continued unacceptable job performance may result in an AA or termination.
_________ shall maintain confidentiality of an employee’s request for assistance.
Supervisors
Supervisors may refer an employee to the program, but the Employee Substance Abuse Program will not confirm or deny if any employee has made contact. (confidentiality)
True/False
True
The purpose of a critical incident stress debriefing is to provide a tactical critique.
True/False
False, It is to reduce the effects of post trauma stress by providing an opportunity for discussion on the employee’s emotional and physical reactions to the critical incident.
*** CISD services are provided by licensed mental health professionals through EAP contract.
_________ shall refer uniformed employees who have been involved in shooting incidents to a single post incident debriefing session to occur within ____ hours of the incident.
Commanders, 72 hours
