HPL Q13 - Human Behaviour Flashcards
Which behaviour is most likely to promote a constructive solution of interpersonal conflicts?
Select one:
a.Sticking to one’s own point of view.
b.Giving up one’s own point of view.
c.Active listening.
d.Responding with counter arguments.
c.Active listening.
What are the advantages of coordination?
Select one:
a.Cooperation, cognition, redundancy.
b.Redundancy, exploration, risky shift.
c.Interaction, cognition, redundancy.
d.Redundancy, synergy, clarification of responsibility.
d.Redundancy, synergy, clarification of responsibility.
Which of the following behaviours is most disruptive to teamwork under high workload conditions in the cockpit?
Select one:
a.Jovial.
b.Mentally absent.
c.Sensitive.
d.Disciplined.
b.Mentally absent.
Which of the following statements is correct regarding the roles and norms within a group?
Select one:
a.A role is the same as a norm
b.An airline captain must conform to a role as a leader in the aircraft, but can act as a follower in the Yacht Club.
c.A person cannot have different roles in different groups.
d.Norms are always written as procedures or regulations.
b.An airline captain must conform to a role as a leader in the aircraft, but can act as a follower in the Yacht Club.
For a normal and healthy person, personality traits are:
Select one:
a.Stable
b.Easily changeable
c.Easily changed by an outside influence.
d.Unstable
a.Stable
Differences of opinion should be regarded as:
Select one:
a.Stressful.
b.Having a negative influence on the group and are and are not to be encouraged.
c.Helpful.
d.Confrontational.
c.Helpful.
Which is the most likely of the following scenarios which might lead to a conflict between status and role?
Select one:
a.A security officer temporarily standing in for a member of the cabin crew.
b.A trainee air traffic officer working with the senior ATC controller.
c.A manager interviewing an experienced captain of an aircraft.
d.Two training captains flying together.
d.Two training captains flying together.
Whilst taxiing towards the runway, a pilot starts his power checks approaching intersection E3. ATC then clear the aircraft for take-off. The pilot declines the clearance as he isn’t yet ready to depart. What kind of behaviour is this?
a.Anti-authoritative
b.Unprofessional
c.Over-confidence
d.Self-discipline
d.Self-discipline
The unique organisation of characteristics which determine the typical or standard behaviour of an individual is known as:
Select one:
a.Development
b.Learning.
c.Heredity
d.Personality.
d.Personality.
What behaviour is demonstrated by the lack of making a decision or and/or not reaching an uncomfortable decision.
Select one:
a.Resignation
b.Complacency
c.Macho complex
d.Invulnerable
a.Resignation
