HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENCE OR AROUSING RESENTEMENT Flashcards
HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENCE OR AROUSING RESENTEMENT - Principle 1
Begin with praise and honest appreciation
HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENCE OR AROUSING RESENTEMENT - Principle 2
Call attention to people’s mistakes indirectly
HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENCE OR AROUSING RESENTEMENT - Principle 3
Talk about your own mistakes before criticising other person
HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENCE OR AROUSING RESENTEMENT - Principle 4
Ask questions instead of giving direct orders
HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENCE OR AROUSING RESENTEMENT - Principle 5
Let the other person save face
HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENCE OR AROUSING RESENTEMENT - Principle 6
Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise”
HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENCE OR AROUSING RESENTEMENT - Principle 7
Give the other person a fine reputation to live up to
HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENCE OR AROUSING RESENTEMENT - Principle 8
Use encouragement. Make the fault seem easy to correct
HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENCE OR AROUSING RESENTEMENT - Principle 9
Make the other person happy doing the thing you suggest