Chapter 6: Names Flashcards
1
Q
Principle 3:
A
Remember that a person’s name is to that person the sweetest and most important sound in any language. (It sets an individual apart)
2
Q
What is the most simplest, obvious and important ways of gaining good will?
A
Remembering names and making people feel important
3
Q
How to remember names?
A
Repeat the name several times and associate the name in your mind with facts about the person such as: a person’s features, expressions and appearance