Chapter 6: Names Flashcards

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1
Q

Principle 3:

A

Remember that a person’s name is to that person the sweetest and most important sound in any language. (It sets an individual apart)

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2
Q

What is the most simplest, obvious and important ways of gaining good will?

A

Remembering names and making people feel important

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3
Q

How to remember names?

A

Repeat the name several times and associate the name in your mind with facts about the person such as: a person’s features, expressions and appearance

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