Hotels Flashcards

1
Q

room quality, cleanliness, service standards, facilities, location, and guest satisfaction/experience

A

Star-rating system

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2
Q

chains have established standards and guidelines for property management, operations, and guest service

A

Brand Affiliation

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3
Q

individual organizations set their own criteria

A

Independent System

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4
Q

Certification programs that assess and recognize properties for meeting specific quality and sustainability standards

A

Certification System

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5
Q

reviews offer insights into the hotel’s atmosphere, service, and amenities

A

Guest Reviews

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6
Q

hotels acknowledged by prestigious travel publications or organization

A

Awards and recognition

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7
Q

features important to you, like fine dining, luxurious spa, concierge

A

Specific Amenities

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8
Q

owned and operated by a single entity or a small group of investors

A

Independent Hotel

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9
Q

more control over their brand identity, operations, and guest experience

A

Independent Hotel

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10
Q

a single person or company owns and manages the hotel

A

Privately owned and operated

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11
Q

independent owner leases the property to another company for operation

A

Leased Hotels

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12
Q

part of a larger franchise that operates multiple locations under the same brand

A

Chain Hotels

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13
Q

hotel owners hire a management company to run the hotel for a fee

A

Management contract

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14
Q

the hotel chain directly owns and operates the property

A

Chain owned Hotels

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