Tourism Intermediaries and Accommodation Flashcards

1
Q

concerned with the visual appearance and appeal of tourism facilities and services

A

Aesthetics

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2
Q

focuses on the appearance, hygiene, health of service providers

A

Grooming and Health

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3
Q

involves measures taken to protect the well being and security of tourists and employees

A

Safety

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4
Q

provides exceptional service and build positive relationships with customers

A

Customer Service and Guest Relations

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5
Q

involves ensuring the quality, safety, and presentation of food and beverage offerings

A

Food Preparation and Service

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6
Q

environmentally friendly initiatives to minimize environmental impact and promote conservation

A

Sustainable Practice

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7
Q

agents of businesses that facilitate the connection between tourism suppliers and consumers

A

Tourism Intermediaries

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8
Q

most common type of tourism intermediaries

A

Travel Agents

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9
Q

provide advice, information, and booking service to travelers who want to plan their trips

A

Travel Agents

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10
Q

Design package and sell tourism products and services such as tours, excursions, accommodation, transportation, and activities

A

Tour Operators

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11
Q

websites or apps that allow travelers to search, compare, and book tourism products and services online.

A

Online Travel Agencies (OTAS)

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12
Q

offer a wide range of products such as flights, hotels, car rentals, tours, and activities

A

Online Travel Agencies (OTAS)

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13
Q

specialized type of tourism intermediaries

A

Destination Management Companies (DMC’s)

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14
Q

provide local expertise, support, and coordination for tourism activities and events in a specific destination

A

Destination Management Companies (DMC’s)

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15
Q

specialized organizations that promote and develop tourism in a specific destination, region, or country

A

Tourism Promotions Board (TPB)

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16
Q

funded by public or private sources or a combination of both

A

Tourism Promotions Board (TPB)

17
Q

overnight stays and related service

A

Accommodation

18
Q

______: Turn it Around!

19
Q

________: Provide and Individual Experience!

A

Personalization

20
Q

________: Be in the Know!

21
Q

______: Inspire Others

22
Q

_________: Be All In!

A

Commitment

23
Q

_______: Include Everyone!

24
Q

________: Be Yourself!

A

Personality

25
range of services provided to people away from home
Accommodation
26
provides tangible products such as guests rooms, beds, and meals
Accommodation
27
provides tourists with food, may or may not be included in the price of the hotel
Catered Accommodation
28
does not offer food, offers cooking facilities
Self-catered and non-catered accommodation
29
multifaceted establishment that offers lodging, dining, and various services to guests
Hotel
30
involves careful planning and coordination to fulfill the requirement of stakeholders
Hotel Management