Tourism Intermediaries and Accommodation Flashcards
concerned with the visual appearance and appeal of tourism facilities and services
Aesthetics
focuses on the appearance, hygiene, health of service providers
Grooming and Health
involves measures taken to protect the well being and security of tourists and employees
Safety
provides exceptional service and build positive relationships with customers
Customer Service and Guest Relations
involves ensuring the quality, safety, and presentation of food and beverage offerings
Food Preparation and Service
environmentally friendly initiatives to minimize environmental impact and promote conservation
Sustainable Practice
agents of businesses that facilitate the connection between tourism suppliers and consumers
Tourism Intermediaries
most common type of tourism intermediaries
Travel Agents
provide advice, information, and booking service to travelers who want to plan their trips
Travel Agents
Design package and sell tourism products and services such as tours, excursions, accommodation, transportation, and activities
Tour Operators
websites or apps that allow travelers to search, compare, and book tourism products and services online.
Online Travel Agencies (OTAS)
offer a wide range of products such as flights, hotels, car rentals, tours, and activities
Online Travel Agencies (OTAS)
specialized type of tourism intermediaries
Destination Management Companies (DMC’s)
provide local expertise, support, and coordination for tourism activities and events in a specific destination
Destination Management Companies (DMC’s)
specialized organizations that promote and develop tourism in a specific destination, region, or country
Tourism Promotions Board (TPB)
