Hospital procedures mid term

Question 1

At what age (in weeks) are puppy and kitten appointments typically scheduled?

Answer 1

8 weeks, 12 weeks and 16 weeks

Question 2

List 5-10 Puppy visit discussion topics

Answer 2

1) Discussion topics include
2) Parasite prevention
3) Behaviour
4) Socialization
5) Breed concerns
6) Teething
7) Housetraining
8) Vaccines
9) Health concerns
10) Spay/neuter recommendations

Question 3

Basic history includes what 4 components?

Answer 3

1) Breed
2) Age
3) History (if known)
4) Medical care already given
(vaccines/deworming if applicable)

Question 4

important to introduce only positive experiences during the 1st puppy fear phase, which is between?

Answer 4

8-11 weeks

Question 5

5 Discussion topics for a puppy’s 1st visit at 8 weeks old.

Answer 5

1) Puppy socialization
2) Breed concerns
3) Nutrition
4) House training help
5) Preventive healthcare

Question 6

4 Discussion topics for a puppy’s 2nd visit at 12 weeks old.

Answer 6

1) Teething
2) Enrichment
3) Nutrition
4) Preventive health care

Question 7

4 Questions to ask puppy owners when they come in for another appointment.

Answer 7

Basic History
1) How did the pet do after the last visit?
2) Any questions or concerns?
Behaviour history
3) House training?
4) Biting?

Question 8

6 Discussion topics for a puppy’s 3rd visit at 12 weeks old.

Answer 8

1) Nutrition
2) Exercise
3) Spay/neuter plan
4) Breed specific medical/preventive items
5) Parasite control for the next year
6) Vaccine plan

Question 9

What age do we give the first rabies vaccine?

Answer 9

16 weeks

Question 10

At what age do we discuss spay/neuter procedures in depth with clients?

Answer 10

16 weeks

Question 11

Parasite control for the next year is based on what 3 things?

Answer 11

1) Based on weight
2) Based on location/ weather
3) Based on travel plans

Question 12

Vaccine plan based on what 2 things

Answer 12

1) Based on travel plans
2) Based on lifestyle

Question 13

4 canine vaccines

Answer 13

1) Usually DAPPV (3 out of 3)
2) Rabies (1/year)
3) +/- Lepto (2 out of 2)
4) +/- Lyme (2 out of 2)

Question 14

The average appointment time for puppy visits

Answer 14

30-45 minutes
- Additional 10-15 minutes if booking a litter

Question 15

True or False
Clients base the quality of veterinary care by the cleanliness of the environment

Answer 15

True

Question 16

Waiting rooms can be an
extreme source of what?

Answer 16

Stress

Question 17

The number of patients that can comfortably fit in the waiting room
depends on what 2 things?

Answer 17

1) the size of that room
2) Demeanors of the patients waiting

Question 18

True or False
we should have feline and canine seating together?

Answer 18

False
separate sections for feline and canine seating

Question 19

Define front facing

Answer 19

The act of straightening out merchandise and pulling each product to the front edge of a shelf, having the label turned forward

Question 20

People tend to look at what level
first, and what level last?

Answer 20

Eye-level first and bottom shelf last.

Question 21

3 considerations for Exam room preparation

Answer 21

1) Size of patient
2) Age
3) Type of appointment

Question 22

2 reasons why keeping rooms stocked is important

Answer 22

It is extremely important for the ease of appointments to have everything needed at arm’s reach
1) Reduces frustration of trying to find supplies
2) Increases efficiency and time

Question 23

5-10 common procedures performed in exam rooms

Answer 23

1) Blood collection
2) Vaccines
3) Skin and ear sampling
4) Anal gland expression
5) Nail trims
6) Clip and clean hot spots
7) Physical examinations
8) TPRs
9) Euthanasia
10) Consultations/Education

Question 24

supplies needed for Blood collection

Answer 24

syringes and needles of various sizes, stock more of what is used frequently! Alcohol, hydrogen peroxide, square gauze, vet wrap, blood tubes, treats!

Question 25

supplies needed for Vaccines

Answer 25

Needles and 3 mL syringes, treats!

Question 26

supplies needed for Skin and ear sampling

Answer 26

Cotton swabs, gloves, clear tape, scalpel blades (usually a 10), microscope slides, a pencil, treats!

Question 27

supplies needed for Anal gland expression

Answer 27

lubricant, gloves, paper towel(Kleenex or baby wipes are softer), deodorizer(ear cleaner works awesome), treats!

Question 28

supplies needed for Nail trims

Answer 28

Nail trimmers of various sizes, cautery sticks(preferably powder-the sticks sting!), treats!

Question 29

supplies needed for TPR

Answer 29

Watch with a second hand/clock/stopwatch-ear thermometer and disposable covers, rectal thermometer and lubricant, stethoscope, treats!

Question 30

supplies needed for Euthanasia

Answer 30

Nice blanket, Kleenex, all of the treats!

Question 31

supplies needed for Physical exam

Answer 31

Otoscope, ophthalmoscope, reflex hammer, stethoscope, treats!

Question 32

What is needed for every patient, procedure and in every room?

Answer 32

Treats!

Question 33

VCPR requires at a minimum?

Answer 33

an annual exam