Hoofdstuk 1 Flashcards
1
Q
What is the difference between digitization, digitalisation and digital transformation?
A
- Digitization is the encoding of analog information into a digital format
- Digitalisation is focussed on altering business processes
- Digital Transformation is company-wide change that leads to the development of new business, focusses on changing the value proposition
2
Q
What are key characteristics of DX?
A
- Customer-centric
- Data-driven
- Innovation on the business model
3
Q
What is BPR?
A
- Business Process Reengineering, focussing on redesigning (from scratch) business processed using new technologies
4
Q
Why did BPR fall?
A
- misunderstanding
- too long of a cycle time
- over-radicalism
5
Q
What is Business Process Change characterised by?
A
- IT as a business enable
- Aggregation of evolutionary and revolutionary organisational change with a primary focus on the transformation of business processes
- achieve competitive advantage in performance
6
Q
Why is Digital Transformation a third order change?
A
Goes beyond the organisation and influences the organisation’s value network. Transformation of the business model and value network.
7
Q
Change of business process is central, for BPR or DX?
A
BPR
8
Q
Change of business model is central, for BPR or DX
A
DX
9
Q
Is process-oriented for BPR or DX?
A
BPR
10
Q
Is customer-oriented for BPR or DX?
A
DX
