Healthcare Professionals; Beliefs and Values

Question 1

WHAT IS A HEALTHCARE PROFESSIONAL?

Answer 1

An individual who provides preventative, curative, promotional or rehabilitative healthcare services in a systematic way to people, families or communities.

Question 2

WHAT IS THE PURPOSE BEHIND ‘HEALTH EDUCATION ENGLAND (HEE)’?

Answer 2

To help improve the quality of care by ensuring our workforce has the right numbers, skills, values and behaviours to meet the needs of patients.

Question 3

WHAT ARE THE THREE PRINCIPLES THAT GUIDE THE NHS?

Answer 3

• Meets the needs of everyone
• Free at the point of delivery
• Based on clinical need, not on the ability to pay

Question 4

THE NHS CONSTITUTION

• Establishes the principles and values of the NHS in England
• Rights for patients, the public and staff (this includes access to healthcare, quality of care, treatment and programmes that are available to you, confidentiality and complaints).
• Responsibilities to ensure that is operates efficiently

Question 5

THE FIVE NHS VALUES

1. Working together for patients
2. Respect and dignity
3. Commitment to quality of care
4. Compassion
5. Improving lives
6. Everyone counts

Question 6

NHS VALUES; WORKING TOGETHER FOR PATIENTS

• Patients must come first in everything the NHS does
• Put patient interest first ahead of institutions
• Involve patients, staff and local community to ensure local needs are met

Question 7

NHS VALUES; RESPECT AND DIGNITY

• Treat all patients, carers and staff with dignity and respect
• Spirit of candour
• Culture of humility, openness and honesty

Question 8

WHAT IS CANDOUR?

Answer 8

The quality of being open and honest: frankness

Question 9

NHS VALUES; COMMITMENT TO QUALITY OF CARE

• The highest standards of excellence and professionalism in the provision of high-quality care that is safe, effective and focused on patient experience
• Quality should not be compromised
• Welcome feedback
• Drive improvement

Question 10

NHS VALUES; COMPASSION

• Treat individuals with sensitivity and kindness
• Care extends to ensuring people feel valued and their concerns are important

Question 11

NHS VALUE; IMPROVING LIVES

• To improve the health and wellbeing of patients, communities and its staff through professionalism, innovation and excellence in care
• Need to encourage people to lead healthier lives

Question 12

NHS VALUES; EVERYONE COUNTS

•Nobody should be discriminated or disadvantaged, and everyone should be treated with equal respect and importance