Health And Safety Flashcards

1
Q

When to hand wash “Before”

A

Starting your shift
Putting on food service gloves (make sure your hands are dry)
Stocking the food case or removing the food at the end of the day

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2
Q

When to wash your hands “After”

A

Coughing or sneezing into your hands or blowing your nose
Eating, drinking, smoking, chewing tobacco or gum
Touching your face
Using the restroom
A break
Handling trash
Wiping hand on apron
Touching customers personal cup
Busing tables or handling dirty dishes or equipment
Cleaning tasks

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3
Q

No bare hand contact

A

Hold the end of the fork
Don’t touch the sip hold of a cup
Don’t hand out unwrapped straws
Don’t touch the inside of a pastry bag

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4
Q

Ensure health and safety when handling food by using..

A

Gloves
Scoops
Tongs

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5
Q

When handed a personal cup

A

Politely ask customers to remove the lid

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6
Q

Why must u change gloves

A

They can get contaminated easily

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7
Q

When to change gloves

A

Changing tasks
Gloves have been soiled or torn
Handling trash or touching cleaning chemicals

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8
Q

Small wares that must be cleaned and sanitize every 4 hours

A
Knives
Tongs
Cutting boards
Bar spoons
Scoops
Pitchers
Shot glasses
Tea shakers
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9
Q

Common allergens

A
Milk
Eggs
Soy
Peanuts
Tree nuts
Almonds
Wheat
Fish
Shellfish
Sesame seeds
Mustard
Sulfures
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10
Q

A customer questioned about allergens you can inform them by saying…

A

Food in the pastry case is stored unpackaged and may easily come
In contact with other food
Steam wands and beverage pitcher tinder’s are shared when using milk or milk alt.
Direct customers to packaged foods and beverages which have the ingredients and potential allergens listed on labels

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11
Q

Beware hidden allergens

A
Caramel sauce (contains dairy)
Java chips (contains Wheat)
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12
Q

Temp danger zone

A

41 degrees to 140 degrees

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13
Q

Disruptive behaviors

A

Not using spaces as intended
Not being considerate of others
Not communicating with respect
Not acting responsibly

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14
Q

Not using spaces as intended

A

Smoking or vaping
Using alcohol or drugs
Improper uses of restroom
Sleeping

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15
Q

Not being considerate of others

A

Disrupting or interfering with normal operations
Unreasonable noise
Viewing content inappropriate for our stores
Personal hygiene that disrupts the experience of others

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16
Q

Not communicating with respect

A

Verbal abuse

Unwanted sexual advances

17
Q

Not acting responsibly

A

Shoplifting

Solicitation or panhandling