Health and Disease in Society Flashcards
What features do we use to define healthcare quality?
Safe Effective Patient-centered Timely Efficient Equitable
What is an adverse event?
Injury caused by medical management that prolongs the hospitalization of a patient and/or produces a disability.
What is a preventable event?
An adverse event that could be prevented given the current state of medical knowledge.
What are human factors?
Human factors involve psychological responses that are predictable and poor reliability of systems that can contribute to a problem- made up of active failures and latent conditions.
What is the difference between an active failure and a latent condition?
An active failure is an act that leads directly to the harm of a patient whereas a latent condition is a predisposing condition that increases the likelihood of an active failure occurring.
What is meant by the ‘Swiss cheese model’?
Successive layers of defenses, barriers and safeguards with holes due to active failures and latent conditions. When these holes align this can lead to adverse or preventable events.
How can we remove latent conditions and avoid adverse events?
Avoid reliance on memory and decrease reliance on vigilance
Make things visible
Review and simplify processes
Standardize common procedures and processes
Routinely use checklists
What is meant by clinical governance?
A framework through which NHS organisations are accountable for continuous improvement of services and safeguarding high standards of care.
What quality improvement mechanisms exist in the NHS?
Standard setting e.g. NICE
Commissioning
Financial incentives
Disclosure
Regulation- registration and inspection by GMC
Data gathering and feedback
Clinical audits- both at national and local levels
What is the role of NICE?
NICE sets quality standards based on the best available evidence, produced collaboratively with the NHS and service users.
What is the role of a clinical commissioning group?
CCGs are responsible for commissioning services for their local populations and driving quality by acting in the best interests of the consumer.
What is a QOF in primary care?
QOF- quality outcomes framework.
Sets national quality standards with indicators so that practices can score ‘points’ and payments can be calculated.
What is the National Tariff?
The national tariff is set by the Department of Health and provides a consistent basis/payment for commissioning particular services in order to incentivise efficiency and drive quality.
What is the role of the Care Quality Commission?
The CQC can impose “conditions of registration”, make visits, issue warnings and fines and in extreme cases prosecute NHS trusts.
What are the phases of a clinical audit?
Choose topic Criteria and standards set First evaluation e.g. questionnaire Implement change as a result of analysis Second evaluation to observe result of the change
What is meant by quality improvement?
Systematic changes that will lead to better patient experiences and outcomes, system performance and professional development.
PLAN-DO-STUDY-ACT
What is meant by evidence-based practice?
The integration of individual clinical expertise with the best available external clinical evidence from systematic research.
Why do we use systematic reviews?
To highlight gaps in research or poor quality research
Offers quality control
Easily converted into guidelines
What practical criticisms are there of evidence-based practice?
Difficult to create and maintain systematic reviews across all specialties
Challenging and difficult to disseminate findings
RCTs are not always feasible or desirable
Requires good faith on the part of pharmaceutical companies
What philosophical criticisms are there of evidence-based practice?
Does not align with most doctor’s methods of reasoning
Aggregate population-level outcomes don’t mean that a particular intervention will work for an individual
Creates ‘unreflective rule followers’
Acts as a means of legitimizing rationing
May compromise professional responsibility/autonomy
What problems are associated with getting evidence into practice?
Doctors may not know about the evidence
Organisational systems do not support innovation
Commissioning decisions reflect different priorities
Resources may not be available to implement the change
What is meant by qualitative research methods?
Aim to make sense of phenomena in terms of the meanings that people bring to them and offers insights into people’s behavior.
What is meant by quantitative research methods?
Collections of numerical data that begin with an idea/hypothesis and by deduction allows the establishment of associations/relationships.
What are the advantages of quantitative methods?
Quick and cheap
They are good at establishing relationships
Allow comparisons
Describe and measure