HDC Rights

Question 1

Right 1

Answer 1

Treated with respect

Question 2

Right 2

Answer 2

Freedom from discrimination, coercion, harassment, exploitation

Question 3

Right 3

Answer 3

Dignity & independence

Question 4

Right 4

Answer 4

Services of an appropriate standard

Question 5

Right 5

Answer 5

Effective communication

Question 6

Right 6

Answer 6

Fully informed

Question 7

Right 7

Answer 7

Make an informed choice; give informed consent

Question 8

Right 8

Answer 8

Support

Question 9

Right 9

Answer 9

Respect of teaching or research

Question 10

Right 10

Answer 10

Complain

Question 11

Right 1 - Treated with respect

2 points

Answer 11

Privacy must be respected

Patient provided with services that consider their needs/values/beliefs

Question 12

Right 2 - Freedom from discrimination, coercion, harassment, exploitation

1 point

Answer 12

Includes sexual, financial exploitation

Question 13

Right 3 - Dignity & independence

quite self-explanatory

Answer 13

Patient has the right to be treated with dignity & independence

Question 14

Right 4 - Services of an appropriate standard

5 points

Answer 14

Be of reasonable care & skill

Comply with legal, professional, ethical, other relevant standards

Be consistent with patient needs/values/beliefs

Minimise potential harm & optimise quality of life

Be of good quality & have good continuity –> co-operation among providers

Question 15

Right 5 - Effective communication

2 points

Answer 15

Form, language, manner that enables understanding; may involve competent interpreter

Environment that enables patient & professional to communicate openly, honestly, effectively

Question 16

Right 6 - Fully informed

what should patients receive information on? then two other points

Answer 16

Information should be received on:

• Condition
• Risk, side effects, benefits vs costs
• Estimated time frame of treatment/service
• Research participation

Patients should be able to give informed consent with information obtained

Honest & accurate answers to patient questions, including written information

Question 17

Right 7 - Make an informed choice; give informed consent

3 points

Answer 17

Patient presumed competent to make own decision

If not competent & no proxy, professional can provide services if in patient’s best interests & services align with patient beliefs

Patient can withdraw consent & refuse services at any time

Question 18

Right 8 - Support

1 point

Answer 18

Can have support people present unless safety is compromised

Question 19

Right 9 - Respect of teaching or research

1 point

Answer 19

All other rights also apply if patient is participating in research/teaching

Question 20

Right 10 - Complain

2 points

Answer 20

Professional must facilitate fair, simple, speedy, efficient resolution

Professionals must inform patients at least monthly about progress of complaint