Handout 7

Question 1

is the measure of how effective or efficient an individual performs a given task, under a
different set of circumstances

Answer 1

Productivity

Question 2

This involves the link between personal satisfaction of an employee to his/her
workplace and the effectiveness of the individual and organization.

Answer 2

The nature of work

Question 3

This involves focusing on the personnel as a resource. Organizations must see the potential that can be realized through training and personnel development.

Answer 3

The organization

Question 4

This involves providing periods of quiet concentration for employees to allow
creative or complex thought.

Answer 4

Communication

Question 5

This involves the internal working conditions of the employees.

Answer 5

The work environment

Question 6

refers to the illnesses and symptoms that afflict multiple occupants of a particular building

Answer 6

Sick Building Syndrome

Question 7

is a practice of allocating desks to workers on a rotating system,
rather than giving each worker their own desk

Answer 7

Hot-desking

Question 8

is a practice of office management in which employees schedule their use of workspaces such as desks, cubicles, and offices only when they need it.

Answer 8

Hotelling

Question 9

This is the practice of going through all the tools, materials, etc. in the work area and keeping only essential items.

Answer 9

S1 - Sort (Seiri)

Question 10

This includes three (3) primary activities, which involve getting the workplace clean, maintaining its appearance, and using preventative measures to keep it clean.

Answer 10

S2 – Shine (Seiso)

Question 11

This focuses on the need for arranging tools and equipment in an order that
promotes optimum workflow

Answer 11

S3 – Set in order (Seiton)

Question 12

This involves creating best practicesrelevant to continuous improvement in the
workplace. It also requires each team member to apply the established best practices in their work dealings.

Answer 12

S4 – Standardize

Question 13

This involves creating best practicesrelevant to continuous improvement in the
workplace. It also requires each team member to apply the established best practices in their work dealings.

Answer 13

S4 – Standardize (Seiketsu)

Question 14

This involves maintaining the momentum generated during the initial
implementation of 5S and creating sustainability programs to keep the discipline.

Answer 14

S5 – Sustain (Shitsuke)