Guidelines for Acceptable Use of IT Resources Flashcards
Guidelines for Acceptable Use of IT Resources
If you do not want a communication forwarded what should you do?
Expressly indicate this in the subject line or at the top of your email by marking “do not forward”
Guidelines for Acceptable Use of IT Resources
Should friends and relatives send you personal email to your city account?
No, ask that they do not send email to your city account
Guidelines for Acceptable Use of IT Resources
Is it acceptable to send or forward email to your home computer or personal email?
No
Guidelines for Acceptable Use of IT Resources
Does the city routinely monitor your email?
No, but it is backed up daily, weekly, monthly and yearly
Guidelines for Acceptable Use of IT Resources
If you receive an email that you think is inappropriate what should you do?
Immediately stop working and call the IT help desk at extension 3222 to report it. They will be immediately dispatched OR direct you on what steps you should take.
Guidelines for Acceptable Use of IT Resources
If you see an email that says “maybe spam” and you don’t recognize the sender what should you do?
delete it
Guidelines for Acceptable Use of IT Resources
If you need to send an email with confidential information what should you do?
- Mark the message as “confidential”, include that at the beginning of the subject line
OR - Send via inter office mail, marked confidential (do not send credit card numbers via inter office mail)
Guidelines for Acceptable Use of IT Resources
Can you install or download software on the city computer?
No, IT must be contacted prior to any software downloads/installs
Guidelines for Acceptable Use of IT Resources
Does the city routinely monitor web browsing?
City does have mechanisms in place that monitor and record ALL internet usage
Guidelines for Acceptable Use of IT Resources
Can you browse the internet on break?
Yes, provided you follow the Access to and Acceptable use of IT resources Policy (therefore can’t interfere with regular work etc)
Guidelines for Acceptable Use of IT Resources
What information can AND cannot be posted on webBoards/Potpourri?
Can - sale of personal items, referrals for trades, restaurants, recipes etc
CAN’T - promotion of personal business, including that of friends or relatives
Guidelines for Acceptable Use of IT Resources
Is it okay to share your IT passwords with co-workers so they can check your email if you are away?
No
Guidelines for Acceptable Use of IT Resources
How should you create your passwords?
- contain both upper and lower case
- at least 8 characters long
- have digits and non-alphanumeric characters
- not based on personal information
- not a derivative of user ID
Guidelines for Acceptable Use of IT Resources
May you use a USB or flash memory to take files home?
Yes, however they should be used with extreme caution, should contact IT for removal and have password protection
Guidelines for Acceptable Use of IT Resources
Are telephone lines and radio channels monitored and recorded for quality assurance?
Yes
