Groupware and Computer Support Cooperative Work Flashcards
This is an application software that is designed to help people involved in a common task to achieve their goals.
Groupware
Who defined groupware as the intentional group processes and procedures to achieve specific purposes?
Peter and Trudy Johnson Lenz in 1978
These are software tools designed to support and facilitate the group’s work
Groupware
What are the different categories in groupware depending on their level of collaboration?
Communication, conferencing, coordination
This can be thought of as an unstructured interchange of information
Communication
It is the interactive work between group members that has a shared goal
Conferencing (or collaboration)
It is the complex interdependent work toward a shared goal where members of a group do different things from each other but work to achieve the same goal
Coordination
Tool: Schedule events and notifies automatically to remind group members
Electronic Calendars
Tool: Reviews, shares, approves, and rejects web proofs, photos, artworks, or videos between people
Online proofing
Tool: Collects, organizes, manages, and shares information between group members
Knowledge management system
Tool: Tracks and schedules steps in a project as it is being computed
Project Management Systems
Tool: Collaborative management of tasks and documents within a knowledge-based business process
Workflow Systems
Tool: Allows a group to predict the outcome of future events
Prediction Markets
Tool: Collaborative bookmarking engine that tags, shares, organizes, and searches enterprise data
Enterprise bookmarking
Tool: Helps organize social relations of groups
Social Software Systems
Tool: Helps interact and share between clients in a private inline environment
Client Portals
Tool: Shares company information to group members within a company through the internet
Intranet Systems
Tool: Collaborates and shares structured data and information within the group
Online Spreadsheets
This was coined by Iree Greif and Paul Cashman in 1984
Computer-Supported Cooperative Work
This is the one that addressees how collaborative activities and their coordination can be supported by means of computer systems
Computer-Supported Cooperative Work
Its objective is to design adequate computer-based technology to support cooperative work
CSCW
Dimension of CSCW:
This is how an individual or a group adapts to a technology to their own particular situation wherein it may be appropriated in a manner completely unintended by the designers
Appropriation (Tailorability)
Dimension of CSCW: Individuals cooperate and must be able to gain a partition work into units and divide it amongst each other to reintegrate it
Articulation work
What are the benefits of groupware and cscw?
- share information
- solve problems collectively
- understand the targets of the business
- save time and cost in coordinating group work
- facilitate group problem-solving
- enable new modes of communication