Groupware and Computer Support Cooperative Work

Question 1

This is an application software that is designed to help people involved in a common task to achieve their goals.

Answer 1

Groupware

Question 2

Who defined groupware as the intentional group processes and procedures to achieve specific purposes?

Answer 2

Peter and Trudy Johnson Lenz in 1978

Question 3

These are software tools designed to support and facilitate the group’s work

Answer 3

Groupware

Question 4

What are the different categories in groupware depending on their level of collaboration?

Answer 4

Communication, conferencing, coordination

Question 5

This can be thought of as an unstructured interchange of information

Answer 5

Communication

Question 6

It is the interactive work between group members that has a shared goal

Answer 6

Conferencing (or collaboration)

Question 7

It is the complex interdependent work toward a shared goal where members of a group do different things from each other but work to achieve the same goal

Answer 7

Coordination

Question 8

Tool: Schedule events and notifies automatically to remind group members

Answer 8

Electronic Calendars

Question 9

Tool: Reviews, shares, approves, and rejects web proofs, photos, artworks, or videos between people

Answer 9

Online proofing

Question 10

Tool: Collects, organizes, manages, and shares information between group members

Answer 10

Knowledge management system

Question 11

Tool: Tracks and schedules steps in a project as it is being computed

Answer 11

Project Management Systems

Question 12

Tool: Collaborative management of tasks and documents within a knowledge-based business process

Answer 12

Workflow Systems

Question 13

Tool: Allows a group to predict the outcome of future events

Answer 13

Prediction Markets

Question 14

Tool: Collaborative bookmarking engine that tags, shares, organizes, and searches enterprise data

Answer 14

Enterprise bookmarking

Question 15

Tool: Helps organize social relations of groups

Answer 15

Social Software Systems

Question 16

Tool: Helps interact and share between clients in a private inline environment

Answer 16

Client Portals

Question 17

Tool: Shares company information to group members within a company through the internet

Answer 17

Intranet Systems

Question 18

Tool: Collaborates and shares structured data and information within the group

Answer 18

Online Spreadsheets

Question 19

This was coined by Iree Greif and Paul Cashman in 1984

Answer 19

Computer-Supported Cooperative Work

Question 20

This is the one that addressees how collaborative activities and their coordination can be supported by means of computer systems

Answer 20

Computer-Supported Cooperative Work

Question 21

Its objective is to design adequate computer-based technology to support cooperative work

Answer 21

CSCW

Question 22

Dimension of CSCW:
This is how an individual or a group adapts to a technology to their own particular situation wherein it may be appropriated in a manner completely unintended by the designers

Answer 22

Appropriation (Tailorability)

Question 23

Dimension of CSCW: Individuals cooperate and must be able to gain a partition work into units and divide it amongst each other to reintegrate it

Answer 23

Articulation work

Question 24

What are the benefits of groupware and cscw?

Answer 24

1. share information
2. solve problems collectively
3. understand the targets of the business
4. save time and cost in coordinating group work
5. facilitate group problem-solving
6. enable new modes of communication