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OB > Groups/deversity > Flashcards

Groups/deversity Flashcards

1
Q

Surface level divesity

A

Diversity based on age, color etc

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2
Q

Deep level diversity

A

Diversity based on values personality work preferejces

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3
Q

Discrimination

A

Noticing differences between people

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4
Q

Stereotyping

A

Judging someone on the basis of the group they belong to

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5
Q

Stereotype threat

A

The degree at which one internally agrees with the negative stereotye

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6
Q

Implications stereotype threat

A

Lower perf. lower satisfaction, negative job attitudes, decreased engagement, low motivation, more afwezigheid, health issues and high turnover

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7
Q

Discrimination leads to

A

Reduced productivity less OCB, more conflict, increated turnover increased risk taking behaviour

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8
Q

age and preformance

A

older people are beter

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9
Q

age and job satisfection

A

more satisfied and beter relationships with coworkers

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10
Q

Sex and performance

A

No real differences, men slightly beter at math, women beter speakers. But men seem to give men more jobs

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11
Q

Race and ethnicity

A

Often discriminated against, get less chances, lower pay etc

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12
Q

Disablity

A

Long term impairment on preforming day to day activities

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13
Q

Disablity and performance

A

Beter personal qualities, get beter performance evaluations but also less expected from

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14
Q

Ability

A

Capability to perform a job related task

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15
Q

Intellectual ability

A

capacity to do mental activity

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16
Q

Positive diversified climat e

A

organisation that focusses on acceptance

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17
Q

Should you add diversity to a high individualistic team, high IQ and conscientiousness?

A

NO

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18
Q

When does a diversified team work?

A

When they differ in expertise and have clear goals

19
Q

What is important when managing diversified teams?

A

Emphesize on simularities, higher order goals abd values

20
Q

Diversity programs benif you because

A

They know the legal stuff
serve diverse markets
and a different perpective helps everyone develop

21
Q

Social identity theory

A

we indenify with our group and their preformnace

22
Q

Shared experiences inhance

A

Bond with a group, negative build trust

23
Q

Ingroup favouritism

A

Ingroup is beter than outgroup

24
Q

Temperary groups with finite deadlines (punctuated equilibrium model)

A 
Set direction
Inertia slow progress
Transition takes place at half time
Major changes
Inertia
Last meeting accelerated activity
25
Q

Role in group:

A

set expectations of behaviour

26
Q

Role perception

A

View on how I should act in a given situation

27
Q

Role expectattions

A

How others believe one should act in a role

28
Q

What happends when a manager breaks unspoken rules

A

Great dissatisfaction and performance

29
Q

Role conflict interrole conflict

A

Role conflict: when different role expectancies come up interrole: when expectations from two dif roles contradict.

30
Q

Norms

A

accepted standard of behaviour

31
Q

Conformaty

A

Change behavior to match group, can be done my applying pressure

32
Q

Positive norms do they help? and how give exemple

A

Yes they do, help with productivity if they create clear expectancies

33
Q

Deviant workplace behaviour

A

volentary breaking norms and treathen wellbeing. caused b y little sleep, increased intend to leave and dissatisfact

34
Q

Impact of group status

A

high status deviates from norms earlier, applies pressure on lower members (if he doesnt see himself as part of group), cares less about what others think

35
Q

Can you have all high status people?

A

No

36
Q

Are differenced in status bad?

A

Yes no many lead to inequity which is counterproductive

37
Q

What effect does size have on a group?

A

12: good for diverse input
small : being productive
big groups social loafing, not feeling having to work to hard, which kills satisfaction and productivity (indivudualist)
Greater level of conscientiousness and openness reduce loafing effect

38
Q

cohesiveness:

A

Degree of feeling part of group and wanting to stay

39
Q

How does cohesiveness affect productivity

A

With norms for high productivity and high cohesiveness in increases. Low, low decrease, other = indifferent

40
Q

Effects of diversity on group:

A

More conflict, perform the same, lower morale, raise dropout rates Stress: inclusiveness

41
Q

Surface level leads to

A

More openness

42
Q

Deep leven leads to

A

Less understood, might be a bad thing

43
Q

Groupthink

A

Situation where norms win from rational decision making(thinking)

OB (6 decks)

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