Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Principles and Perspectives > Group Dynamics, Analysis and Conflict Resolution > Flashcards

Group Dynamics, Analysis and Conflict Resolution Flashcards

1
Q

A social aggregate having a unifying relationship; engaged in social interaction to achieve some goal

A

Group

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

How groups are formed (6)

A 
Artificial aggregate
Unorganized aggregate
Groups with patterns of behavior
Structured social units
Deliberately formed groups
Less deliberately formed group
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Formality

A 
Identity and Boundaries
Goals and Tasks
Norms and Culture
Roles and Structure
Legal Mandate
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Forces that influence nature of groups, interrelationships, events that occur and outcome

A

Group dynamics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The environment that provides context of different factors affecting group members and their interaction and performance

A

Boundaries

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

External environment (5)

A 
Political Environment
Environment
Economic
Social Environment
Technology
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Task or action leading to performance pattern; interpersonal leading to relationship pattern

A

Interaction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

How a group move towards the goal

A

Performance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

The element that deals with size and roles, profile and relationships

A

Membership

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Kinds of membership (3)

A

Open
Closed
Voluntary or involuntary

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Who is the proponent of the three phases of group development?

A

William Schutz

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are the three phases of group development?

A

Inclusion
Control
Engagement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Who is the proponent of the five stages of team development?

A

Bruce Tuckman

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What are the five stages of team development?

A 
Forming
Storming
Norming
Performing
Adjourning
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Who is the proponent of the process of changing behavior?

A

Kurt Lewin

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is the process of changing behavior?

A

Freeze
Unfreeze
Shift

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Formation of attitudes, values and behavior

A

Socialization Process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

You feel you can make decisions when you belong to a group compared to when you are alone

A

Risky Shift Phenomenon

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Agreeing to do something because everyone says so

A

Group Think

20
Q

A symptom where individuals prevent themselves from thinking against what the group thinks

A

Mind guards

21
Q

Enumerate the levels in the pyramid towards synergy

A

Self-responsibility > trust > communication > conflict resolution > synergy

22
Q

Act of mindful attention to what is going on

A

Observing

23
Q

How things are done

A

Process

24
Q

Making judgments and conclusions based on what has been observed

A

Inference

25
Q

Systematic examination of different or complex elements to derive information about the whole system

A

Analysis

26
Q

Areas for observation (7)

A 
Roles
Behavior
Content
Process
Performance
Interaction
Inter-group Interaction
27
Q

Patterns of behavior based on expectations about the function of a position

A

Roles

28
Q

Sense of uncertainty over the requirements of a role

A

Role ambiguity

29
Q

Expectations association with one role interfere with expectations concerning another

A

Role conflict

30
Q

Group members learn to perform various roles

A

Role differentiation

31
Q

Responsibilities and requirements of a particular role

A

Role expectation

32
Q

Role classification that enables members to work together to complete tasks and to achieve group goals

A

Task roles

33
Q

Role classification concerned with satisfaction of individual needs

A

Individual roles

34
Q

Role classification that aims at strengthening group cohesion and group effectiveness by building relationships

A

Group building and maintenance roles

35
Q

Reciprocity rule, task itnerdependence

A

Cooperation

36
Q

Individuals in groups exerting less effort

A

Social loafing

37
Q

Degree of attraction or closeness among group members (social glue)

A

Cohesion

38
Q

Shared belief in ability to engage in actions that will produce desired outcome

A

Efficacy

39
Q

Process of adherence to group norms

A

Conformity

40
Q

Group members are pitted against one another to achieve individual goal

A

Competition

41
Q

Behavior that inhibits attainment of goals by another person; natural disagreement; irreconcilability; non-complementary; tension

A

Conflict

42
Q

Kinds of conflict (5)

A 
Intrapersonal
Interpersonal
Within group
Intergroup
Large system or social conflicts
43
Q

Causes of conflict (5)

A 
Perceptions
Values, beliefs, principles
Feelings, emotion
Needs
Power
44
Q

Continuum of Conflict Management

A

Avoid > delay > confront

45
Q

Manifestation

A 
Behavioral
Relational
Societal
Situtational
Systematic
46
Q

Conflict Handling Styles (5 with corresponding cooperation, assertiveness levels)

A 
Avoiding - low, low
Accomodating - high, low
Compromising - equal
Collaboration - high, high
Competing - low, high

Principles and Perspectives (13 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions