group cognition 1 - group decision making and rationality Flashcards

1
Q

the madness of crowds

A

Charles Mackay

example:
stock market activity and economic bubbles→ investors buy up cheap shares and this snowballs increasing the price of the shares until they no longer reflect the value of the company→ the bubble bursts and the shares are worth very little

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2
Q

the wisdom of crowds

A

individuals had to guess the weight of an ox

the mean of all guesses (made individually) was very close to the actual weight

therefore the guess of the group was better than that of individuals

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3
Q

real world example of the madness of crowds

A

run on deposit withdrawals in 2007

led to collapse of a UK bank - Northern Rock

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4
Q

paradigm to test small group cognition/decision making

A

3-6 people = small group

do short tasks - with definitive answer

with common aims

e.g. have to figure out a question which is quite confusingly worded - example is who is married

results:
individuals more likely than groups to state that they cannot tell –> intuition

after few mins discussion, more people come to the right answer than when individually

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5
Q

Wason’s selection task

A

used in group cognition studies

four cards with a letter on one side and a number on the other

told a rule and have to flip over on cards to decide whether the statement is true or false

e.g. all cards with a vowel on one side have an even number on the other side

cards = E X 1 6

solution = flip E and 1, X and 6 would tell you nothing

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6
Q

confirmation bias

A

confirmation bias = preference for seeking info to confirm existing beliefs rather than contradict it

active search for info, not whether you believe info when you encounter it

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7
Q

wason’s selection task in groups

A

used as a small group decision task

80% of groups arrive at the correct answer

70-80% individuals arrive at wrong answer

few mins discussion can change wrong answer to correct one

therefore researchers can use this to look at the processing of reasoning in groups

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8
Q

Wason’s selection task - controls (what helps (2) or doesn’t help (3) participants to reach correct answer)

A

doesn’t help

  • motivation / rewards
  • changing the wording
  • university education

does help

  • making the task less abstract
  • working in a group, not alone (maybe…)
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9
Q

Wason’s selection task - social rule version

A

4 cards representing 4 people in a pub

each with a drink on one side (alcoholic or non) and an age on the other

rule = all people with an alcoholic drink must be older than 18

cards = beer // cola // 17 // 25

task = which people do you need to inspect to see if rule is being broken

solution = turn over beer and 17

results = people are better at this than the normal one

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10
Q

can group cognition improve individual reasoning

A

yes

but not always - need to think about when and why

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11
Q

process loss and gain

A

process loss = group decisions are worse than individual = madness of crowds

process gain = group decisions are better than individual = wisdom of crowds

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12
Q

what level do groups perform at relative to their members

A

at the accuracy of the second best member of the group

group cognition tends to avoid individual worst answer but also the best answer

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13
Q

4 factors to define to determine if groups are better than individuals

A
  • task time
  • standards of comparison
  • coordination methods
  • individual differences

it is difficult to compare groups

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14
Q

task types for measuring group cognition (2 measures)

A

intellective = definitive answer
vs
judgement = estimations/opinions

well-defined
vs
ill-defined
(closely related to intellective vs judgement)

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15
Q

3 things task could depend on (types) for measuring group cognition

A

does the task:

  • require insight
  • require background knowledge
  • provoke strong intuitions or emotions (biases)
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16
Q

task type effect on individuals vs groups

A

intellective (definitive answer) = groups perform as well as best individual, when given time

judgement (estimations/opinions) = best members outperform groups

unclear answer = groups tend to perform at level of the average members

17
Q

standards of comparison

A

look on a continuum from worst to best individual in a group

there is a synergy between the group - balancing out the members

18
Q

what are coordination methods

A

how the group function (level of discussion, anonymity, revision etc.)

can be manipulated experimentally within groups so they have to make decisions in certain ways

19
Q

coordination methods in groups (5)

A
  • no discussion = averaging individual’s answers
  • iterative, anonymous, answers, no discussion = ‘Delphi’ method revises answers to reach consensus
  • discussion group choses the best individual to answer = “dictator method”
  • discussion = come to group agreement “consensus method” ,
  • discussion with revision = given collective mean, discuss and revise “dialectic methods”

measure which of these group methods was best at improving individual estimates

20
Q

coordination methods - delphi method

A

revise answers to reach consensus

when the task is:
iterative
anonymous
no discussion

21
Q

coordination methods - dictator method

A

discussion group chooses best individual to answer

22
Q

coordination methods - consensus method

A

discussion which comes to a group decision

23
Q

coordination methods - dialectic methods

A

discussion WITH revision

then given a collective mean which they discuss and revise

24
Q

coordination methods - no discussion

A

individuals answer, their answers are averaged to provide a group answer

25
Q

impact of different coordination methods - which are best

A

Sniezek (1989)

dictator = greatest improvement in error compared to individual estimates

then delphi
then dialectic
then consensus

however, none outperformed best individual members

–> dictator group = best performers often adjusted answer towards the collective mean

26
Q

individual differences which could effect a group functioning (3)

A
  • sources of info - access to cue, knowledge to answer question
  • ability - e.g. better memory
  • capacities - e.g. ability/willingness to coordinate
27
Q

achieving group consensus - how does this happen (2 methods)

A

through revision and weighting

revision = within an individual within a group

weighting = combination of multiple judgements = within the group

e.g. more weight given to those with better prior knowledge

28
Q

lens model of group decision making and consensus

A

criteria –> cues –> member judgements –> member judgements (revised) –> group judgements

C –> C1/2/3… –> O1/2/3… –> O1R/2R/3R… –> G

C = environment to be judged - element/criteria

O = judgements and revised judgements

C1 etc= cues related to criteria (some cues may only be known by a 1 or 2 members so sharing this knowledge can increase group accuracy) - can depend on the weighting given to this cue

G= Group judgement

DIAGRAM ON SLIDE 32

29
Q

what does the lens model show - + issue with it

A

framework to help us think systematically about the different factors which might affect group cognition

  • how we achieve our goals
  • accuracy of group decision making relies on accuracy of individual judgements
  • if group judgements are highly related to the criteria in the environment = accurate decision
  • influenced by systematic bias or persuasive individuals (unequal weighting)
  • weighting towards individuals and information can affect accuracy of the group judgement
30
Q

why is lens model hard to measure

A

limited access to the internal thought processes in discussions