Group and Team Management Flashcards

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1
Q

What is Team or Group Management

A

is the interaction of two or more people in a interdependent way to achieve a common goal.

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2
Q

Formal Teams

A

are created by the organization with defined designated task to accomplish

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3
Q

Informal Teams

A

are self-centred in work environment without management’s influence

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4
Q

How to Analyze Teams

A
  • Composition- members need to have the requsite skills and knowledege to accomplish tasks
    -Objectives -need to be clear and team members should know why the team exists
    -Interaction - effectiveness of any team depends on levels of interaction among team members
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5
Q

Characteristics of Effective Teams

A

1) Commitment
2)Particpation
3)Trust
4)Issues should be thorougly discussed and the views considered before arriving at a final decision
5)Flexibility - members must be able to adapt to change

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6
Q

More Characteristics

A

1) Synergy - is based emotion but when individuals work together their output is greater than sum of all output if working individually
2)One forming- marked by high-degree of uncretainity purpose structure and leadership members display behaviour to ascertain what is acceotable and unacceptable
3) Stomach - Disagreements and conflict can occur for various reasons
4) Norming 0 the comming together of the team.
5) Performing - team begins to function and move towards accomplishing objectives
6)Adjourning - Teams temporarily wrap up activities and prepare for disbandment

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7
Q

Roles within Group

A

1)Chairman or re-coordinator
2) The initiator - generates ideas and suggestions
3) The shaper - task
4) The informer - gets factual info
5) The clarifier
6) The recorder/summarizer

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8
Q

Factors that influence Group Cohesiveness

A

1) Size
2)Group Goals
3) Similarities
4) Diversity
5) Attraction

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9
Q

Advantages of Working in Teams

A
  • Better Decision Making
  • Teamwork improves flexibilty of organization
  • Improves the motivation levels
  • Can improve productivity
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10
Q

Disadvantages of Working in Teams

A
  • Longer decision making process
  • Cost associated with setting up team
  • Difficulty to ascertain the member of team who is at fault
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