Group and Team Management Flashcards
What is Team or Group Management
is the interaction of two or more people in a interdependent way to achieve a common goal.
Formal Teams
are created by the organization with defined designated task to accomplish
Informal Teams
are self-centred in work environment without management’s influence
How to Analyze Teams
- Composition- members need to have the requsite skills and knowledege to accomplish tasks
-Objectives -need to be clear and team members should know why the team exists
-Interaction - effectiveness of any team depends on levels of interaction among team members
Characteristics of Effective Teams
1) Commitment
2)Particpation
3)Trust
4)Issues should be thorougly discussed and the views considered before arriving at a final decision
5)Flexibility - members must be able to adapt to change
More Characteristics
1) Synergy - is based emotion but when individuals work together their output is greater than sum of all output if working individually
2)One forming- marked by high-degree of uncretainity purpose structure and leadership members display behaviour to ascertain what is acceotable and unacceptable
3) Stomach - Disagreements and conflict can occur for various reasons
4) Norming 0 the comming together of the team.
5) Performing - team begins to function and move towards accomplishing objectives
6)Adjourning - Teams temporarily wrap up activities and prepare for disbandment
Roles within Group
1)Chairman or re-coordinator
2) The initiator - generates ideas and suggestions
3) The shaper - task
4) The informer - gets factual info
5) The clarifier
6) The recorder/summarizer
Factors that influence Group Cohesiveness
1) Size
2)Group Goals
3) Similarities
4) Diversity
5) Attraction
Advantages of Working in Teams
- Better Decision Making
- Teamwork improves flexibilty of organization
- Improves the motivation levels
- Can improve productivity
Disadvantages of Working in Teams
- Longer decision making process
- Cost associated with setting up team
- Difficulty to ascertain the member of team who is at fault