Group 4 Flashcards
Functions of the Management
what are the four basic functions of management
POLC
- planning
- organizing
- leading, and
- controlling resources (land, labor, capital, and information)
enumerate the 3 management roles
interpersonal roles
informational roles
decisional roles
Managers perform ceremonial obligations;
interpersonal roles
It means symbolic-head. His activities include ceremony, status requests and solicitations.
figurehead
It means responsible for motivating and activating the subordinates. His activities include responsibility for staffing, training, subordinate’s team building, etc.
leader
It means maintaining a self-developed network of outside contacts and information. His activities include interactions with outsiders,
liason
what are the 3 interpersonal roles of a manager
FLL
figurehead
leader, and
liason
Managers spend a fair amount of time gathering information by questioning people both inside and outside the organization. They also distribute information to employees, other managers, and outsiders.
informational roles
This means seeking and receiving a wide variety of special information to develop a thorough understanding of organization and environment.
He acts as the nerve centre of internal and external information. His activities include receiving information and creating a knowledge-based.
monitor
This means transmission of outside information to his
subordinates. His role includes filtering, clarifying, interpreting and integrating different information
disseminator
This means transmitting information to outsiders on behalf of the organization or department that he heads. He serves as an expert to clarify the organizational plan, policies, actions and results.
spokesperson
what are the 3 information roles of a manager
MDS
monitor, disseminator, and spokesperson
Managers use the information they gather to encourage innovation, to resolve unexpected problems that threaten organizational goals (such as reacting to an economic crisis), and to decide how organizational resources will be used to meet planned objectives.
decisional roles
This means searching the organization and its environment for opportunities and initiating the “improvement (or change) process” to bring about transformation.
His actions involve strategy formulation, change management, team-building and project handling.
entrepreneur
This means responsibility related to corrective actions
when organization faces sudden, unexpected disturbances. His actions include review and rectification of the crisis.
disturbance handler
This means responsibilities related to the allocation of
resources of the organization among all concerned people or departments.
His actions involve scheduling. budgeting, allocation of duties to subordinates, authorization,
resource allocation
This means representing the organization at major negotiations. His actions include bringing advantage to the organization during the process of negotiation
negotiator
what are the 4 decisional roles
EDRN
entrepreneur, disturbance handler, resource allocator, and negotiator
he demonstrates that when managers possess the right combination of vision, skill, experience, and determination, they can lead an organization to success.
steve case
what are the 3 basic functions of management
POD
planning, organizing, directing & controlling
it is the primary management function, the one on which all others depend.
planning function
what are the 3 different types of planning
STO
strategic plan, tactical plan, and operational plan
it is the process of arranging resources to carry out the organization’s plans is the second major function of managers.
organizing functions
what is the typical arrangement of managers
- top managers
- middle managers
- first line managers
The process of influencing and motivating people to work effectively and willingly toward company goals—is the third basic function of management.
directing functions
it is the fourth basic managerial function. In management this means monitoring a firm’s progress toward meeting its organizational goals and objectives.
controlling functions
what are the 3 different management skills
ITC
- interpersonal skills
- technical skills
- conceptual skills
this managerial skill is important To communicate with other people, work effectively with them, motivate them, and lead them are interpersonal skills.
interpersonal skills
A person who knows how to operate a machine, prepare a financial statement.
technical skills
this skill is need to see the organization as a whole, in the context of its environment, and to understand how the various parts interrelate. important for top managers
conceptual skills
what are the 3 layers of management
top management
middle management
lower (operating) management
