Group 4 Flashcards
Functions of the Management
what are the four basic functions of management
POLC
- planning
- organizing
- leading, and
- controlling resources (land, labor, capital, and information)
enumerate the 3 management roles
interpersonal roles
informational roles
decisional roles
Managers perform ceremonial obligations;
interpersonal roles
It means symbolic-head. His activities include ceremony, status requests and solicitations.
figurehead
It means responsible for motivating and activating the subordinates. His activities include responsibility for staffing, training, subordinate’s team building, etc.
leader
It means maintaining a self-developed network of outside contacts and information. His activities include interactions with outsiders,
liason
what are the 3 interpersonal roles of a manager
FLL
figurehead
leader, and
liason
Managers spend a fair amount of time gathering information by questioning people both inside and outside the organization. They also distribute information to employees, other managers, and outsiders.
informational roles
This means seeking and receiving a wide variety of special information to develop a thorough understanding of organization and environment.
He acts as the nerve centre of internal and external information. His activities include receiving information and creating a knowledge-based.
monitor
This means transmission of outside information to his
subordinates. His role includes filtering, clarifying, interpreting and integrating different information
disseminator
This means transmitting information to outsiders on behalf of the organization or department that he heads. He serves as an expert to clarify the organizational plan, policies, actions and results.
spokesperson
what are the 3 information roles of a manager
MDS
monitor, disseminator, and spokesperson
Managers use the information they gather to encourage innovation, to resolve unexpected problems that threaten organizational goals (such as reacting to an economic crisis), and to decide how organizational resources will be used to meet planned objectives.
decisional roles
This means searching the organization and its environment for opportunities and initiating the “improvement (or change) process” to bring about transformation.
His actions involve strategy formulation, change management, team-building and project handling.
entrepreneur
This means responsibility related to corrective actions
when organization faces sudden, unexpected disturbances. His actions include review and rectification of the crisis.
disturbance handler