Group 1

Question 1

act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively.

Answer 1

management

Question 2

“Management is a distinct
process consisting of planning, organizing,
actuating and controlling, performed to determine and accomplish stated objectives by the use of human beings and other resources.”

Answer 2

by George R. Terry

Question 3

“To manage is to forecast and to plan, to organize, to command, to coordinate and to control”

Answer 3

by Henry Fayol

Question 4

“Management is a multi-purpose organ that manage business and manages managers and manages workers and work.

Answer 4

by Peter Drucker

Question 5

“Management is the art of getting things done through and with people in formally organized groups.”

Answer 5

by Mary Parker

Question 6

what are the three types of management

Answer 6

*classical management
*behavioral management theory
*modern management theory

Question 7

The Industrial Revolution revolves around maximizing
efficiency and production. Centralized leadership
simplifies decision-making, and a meritocratic chain of
commands provides order and oversight.

Answer 7

Classical Management Theory

Question 8

Addresses the organization’s human and social elements

Answer 8

Behavioral Management Theory

Question 9

Followed on the heels of World War II and combines
mathematical principles with sociology to develop
holistic approaches to management.

Answer 9

Modern Management Theory

Question 10

help organizations to focus, communicate, and evolve. It allows leadership to focus on their main goals.

Answer 10

management theories

Question 11

The ____ led to a shift from small-scale crafts production to large-scale mechanized manufacturing.

Answer 11

industrial revolution

Question 12

the industrial revolution is at the center of what?

Answer 12

management theory

Question 13

he developed and published his Scientific Management Theory in 1909.

Answer 13

Frederick Winslow Taylor

Question 14

1. Study the way workers perform their tasks
2. codify the new methods of performing tasks
3. carefully select workers
4. establish a fair or acceptable level of performance

Answer 14

scientific management theory

Question 15

Believes that it is vital to find the most effective way to
complete each and every task, no matter how small.

Answer 15

scientific management theory

Question 16

• Tasks should be completed as efficiently as possible.
  *Assigned a particular job based on their skills and abilities
  *monitor and train your employees

Answer 16

scientific management theory

Question 17

The ____ refined Taylor’s scientific management techniques by breaking down tasks into individual actions and analyzing them for efficiency.

Answer 17

Gilbreths

Question 18

The study of how to create an organizational structure that leads to high efficiency and effectiveness.

Answer 18

ADMINISTRATIVE MANAGEMENT THEORY

Question 19

he developed administrative management theory in early 1900s, he also had 14 principles of Management

Answer 19

Henri Fayol

Question 20

job specialization and the division of labour should increase efficiency. especially if managers take steps to lessen worker’s boredom.

Answer 20

division of labour

Question 21

managers have the right to give orders and the power to exhort subordinates for obedience.

Answer 21

authority and responsibility

Question 22

an employee should receive order from only one superior

Answer 22

unity of command

Question 23

the length of the chain of command that extends from the top to the bottom of an organization should be limited

Answer 23

line of authority

Question 24

authority should not be concentrated at the top of the chain of command

Answer 24

centralization

Question 25

the organization should have a **single plan of action** to guide managers and workers

Answer 25

unity of direction

Question 26

**all** organizational members are entitled to be **treated with justice and respect**

Answer 26

equity

Question 27

the **arrangement of organizational positions** should maximize organizational efficiency and provide employees with satisfying career opportunities

Answer 27

order

Question 28

managers should **allow employees to be innovative and creative**

Answer 28

initiative

Question 29

managers need to create a workforce that **strives to achieve** organizational goals

Answer 29

discipline

Question 30

the **system that managers use to reward employees** should be equitable for both employees and the organization

Answer 30

remuneration of personnel

Question 31

**long term employees develop skills** that can improve organizational efficiency

Answer 31

stability of tenure of personnel

Question 32

employees should **understand how their performance affects** the performance of the whole **organization**

Answer 32

subordination of individual interests to the common interest

Question 33

managers should **encourage the development of shared feelings** of comradeship, enthusiasm, or devotion to a common cause.

Answer 33

espirit de corps

Question 34

At the end of the 19th Century, he created the **bureaucratic management theory**.

Answer 34

max weber

Question 35

Max Weber developed the principles of _____ to **help Germany manage its growing industrial enterprises** during the industrial revolution. These principles aimed to create an efficient and effective system of organization and administration

Answer 35

principles of bureaucracy

Question 36

* manager's formal authority derives from the position he holds * people should occupy positions because of their performance * the extends of their positions should be clearly specified * **authority should be arranged hierarchically** * managers must create a well-defined system of rules

Answer 36

bureaucratic management theory

Question 37

formal written instructions

Answer 37

rules and SOPs

Question 38

unwritten codes

Answer 38

norms

Question 39

Effective managers use ____ to **benefit their organizations**, rather than letting them become obstacles.

Answer 39

bureaucratic principles

Question 40

The study of **how managers should *behave*** in order to motivate employees and encourage them to perform at high levels and be committed to the achievement of organizational goals.

Answer 40

behavioural management theory

Question 41

___ a pioneer in management theory, **emphasized the human side of organizations** . She believed that workers should participate in job analysis and decision-making,

Answer 41

mary parker follett

Question 42

**Centered around human** interactions and **relationships**.

Answer 42

human relations management theory

Question 43

he believed that all early management theories only focused on **how *money* affects employee performance.**

Answer 43

Elton Mayo

Question 44

The _ *studies* revealed that factors like **leadership style and group dynamics significantly influence worker performance**.

Answer 44

Hawthorne

Question 45

The *finding* that a **manager’s behaviour or leadership approach can affect workers**’ level of performance.

Answer 45

Hawthorne Effect

Question 46

The study of the factors that have an impact on how individuals and groups **respond to and act in organizations**.

Answer 46

Organizational Behaviour

Question 47

***Advocates*** of the idea that **supervisors should be behaviourally trained** to manage subordinates in ways that elicit their cooperation and increase their productivity.

Answer 47

Human Relations Movement

Question 48

The **system of behavioural rules and norms** that emerge in a group.

Answer 48

Informal Organization