GROUP 1 UNIT 1: FOUNDATION OF IS IN BUSINESS Flashcards
______ have become as integrated into our daily business activities as accounting, finance, operations management, marketing, human resource management, or any other major business function.
INFORMATION SYSTEMS
_______ including internet-based information systems, are playing vital and expanding roles in business.
INFORMATION
TECHNOLOGIES
_______ can help all kinds of businesses improve the efficiency and effectiveness of their business processes, managerial decision making, and workgroup collaboration, which strengthens their competitive positions in rapidly changing marketplaces.
INFORMATION TECHNOLOGY
___ are quite simply, an essential ingredient for business success in today’s dynamic global environment.
INFORMATION TECHNOLOGIES AND SYSTEMS
An _____ can be any organized combination of people, hardware, software, communication networks, data resources, and policies and procedures that stores, retrieves, transforms and disseminates information in an organization.
INFORMATION SYSTEM (IS)
What are major areas of IS knowledge needed by business professional?
- Management Challenges
- Business Applications
- Development Processes
- Information Technologies
- Foundation Concepts
Major concepts, developments, and management issues in information technology- that is hardware, software, networks, data management and many Internet-based technologies.
INFORMATION TECHNOLOGIES
Fundamental behavioral, technical, business, and managerial concepts about the components and roles of information systems.
FOUNDATION CONCEPTS
Information systems also help store managers and other business professionals make better decisions.
Support of Business Decision Making
For example, most retail stores now use computer-based information systems to help their employees record customer purchases, keep track of inventory, pay employees, buy new merchandise, and evaluate sales trends. Store operations would grind to a halt without the support of such information systems
Support of Business Processes and Operations
For example, decisions about what lines of merchandise need to be added or discontinued and what kind of investments they require are typically made after an analysis provided by computer-based information systems. This function not only supports the decision making of store managers, buyers, and others, but also helps them look for ways to gain an advantage over other retailers in the competition for customers.
Support of Business Decision Making
Gaining a strategic advantage over competitors requires the innovative application of information technologies.
Support of Strategies for Competitive Advantage
For example, store management might make a decision to install touch-screen kiosks in all stores, with links to the e-commerce Web site for online shopping. This offering might attract new customers and build customer loyalty because of the ease of shopping and buying merchandise provided by such information systems. Thus, strategic information systems can help provide products and services that give a business a comparative advantage over its competitors.
Support of Strategies for Competitive Advantage
Process data resulting from business transactions, update operational databases, and produce business documents. Examples: sales and inventory processing and accounting systems
Transaction Processing Systems
Monitor and control industrial processes. Examples: petroleum refining, power generation, and steel production systems
Process Control Systems
Support team, workgroup, and enterprise communications and collaborations. Examples: email, chat, and video conferencing groupware systems.
Enterprise Collaboration Systems
Knowledge-based systems that provide expert advice and act as expert consultants to users. Examples: credit application advisor, process monitor, and diagnostic maintenance systems.
Expert Systems
Knowledge-based systems that support the creation, organization, and dissemination of business knowledge within the enterprise. Examples: intranet access to best business practices, sales proposal strategies, and customer problem resolution systems.
Knowledge management systems
Support a variety of operational and managerial applications of the basic business functions of a company. Examples: information systems that support applications in accounting, finance, marketing, operations management, and human resource management
Functional Business System
Most computer-based information systems are conceived, designed, and implemented using some form of systematic development process.
Developing IS solutions
The success of an information system should not be measured only by its _____ in terms of minimizing costs, time, and the use of information resources.
efficiency
Examples of other activities include _______ the economic or technical feasibility of a proposed application, acquiring and learning how to use any software necessary to _____ the new system, and making improvements to _____ the business value of a system.
Investigating, implement, maintain
Further, rising labor costs in North America, Canada, and Europe have resulted in a ________ to outsource basic software programming functions to India, the Middle East, and Asia-Pacific countries
Large-scale movement
secret or illegal cooperation or conspiracy in order to deceive others.
Collusion