GPM Flashcards
What is the purpose of access management?
The right patient is provided the right healthcare service, at the right time, in the right setting.
HIPAA
Health Insurance Portability and Accountability Act
ADSM
Active Duty Service Member
ADSMs will not be sent to the network for primary care during when?
During duty day unless no other option is available to provide care.
MTF staff will not delete —– appointment slots from the appointing system or remaining schedules.
Unbooked and unused
PBO
Provider book only
When is a complete DEERS eligibility check not required during a patient interface?
Telephone contacts made by/to providers.
DEERS
Defense Enrollment Eligibility Reporting System
What appointments will not have their appointment status changed to any other appointment status?
Walk-in or sick call
Call trees will not exceed how many options in any given menu? What are the exceptions?
5 options not including an option to cancel an appointment, an option to return to option one, or an option to repeat the menu.
MCSC
Managed Care Support Contractor
ROFR
Right of First Refusal
HAIMS
Health Artifact and Image Management Solution
BHOP
Behavioral health optimization program
ANAM
Automated Neuropsychological Assessment Metrics