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General Orders > GO 07 Direction and Supervision > Flashcards

GO 07 Direction and Supervision Flashcards

1
Q

___________ are members of the Sheriff’s Office designated by the Sheriff to command a Department, Division, Zone, Watch, Section, or Unit and who have at least one individual ________ rank reporting to them.

A

Commanding Officers

of supervisory

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2
Q

________ are members of the Sheriff’s Office who have supervisory responsibilities, either _____or_____, over members of lower rank or classification.

A

Supervisors

temporarily or permanently

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3
Q

_________ is the number of persons reporting to any one supervisor.

A

Span of Control

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4
Q

________ is the concept that at any point in time each individual in the organization has one, and only one, immediate supervisor.

A

Unity of Command

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5
Q

___________ refers to lines of communication going downward or upward within the organizational hierarchy through each successive level of command.

A

Chain of Command

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6
Q

__________ is the division of the tasks of command among the members of the various units.

A

Delegation of Authority

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7
Q

__________ is a system of succession established to ensure that leadership is available when an organization’s chief executive officer is incapacitated, off-duty, out of town, or otherwise unable to act.

A

Order of Precedence

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8
Q

Commanding Officers are responsible for directing the efforts of their respective commands to meet ___________. To accomplish this, they have been delegated ______and ______ over the personnel and equipment assigned to the command.

A

Sheriff’s Office objectives

authority and control

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9
Q

Commanding Officers have authority to carry out any functions as _________ to meet objectives, so long as these actions fall within the limits of Sheriff’s Office policy and approval of ______. Because all commands are part of a larger whole, i.e., the Office of the Sheriff, it is incumbent upon Commanding Officers to communicate and coordinate with ________ as they work to fulfill their responsibilities.

A

may be deemed necessary
the Sheriff
one another

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10
Q

Commanding Officers are subject to the rules and regulations of _______. In addition to being Commanding Officers, they are ______ as well, and subject to those duties and responsibilities.

A

the Sheriff’s Office

supervisors

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11
Q

Commanding Officers shall have direct supervision and responsibility for all members _________. Supervisors have the responsibility for setting a personal example of leadership in the ______and_______ used to bring positive change. Supervisors are responsible for the ongoing improvement of the work experience and environment of their employees. _______ have the ultimate responsibility for continuously promoting, facilitating, and producing tangible, measureable, and sustainable results and a culture of improvement in their business units.

A

assigned to their commands
knowledge and application
Commanding Officers

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12
Q

Commanding Officers shall regulate their commands so that at all times when they are absent, the command will be under the supervision of ________.

A

a competent member

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13
Q

Commanding Officers shall be responsible for the implementation of Sheriff’s Office _____and____, policies and procedures, and decisions they made in matters not otherwise covered.

A

rules and regulations

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14
Q

Commanding Officers shall create a work environment where employees are encouraged and empowered to professionally challenge the ____ and to suggest and implement guided change. Specific suggestions, improvements, and/or changes designed to increase effectiveness, efficiency, or service quality while not impacting other areas, can be implemented with unit (local) approval. Specific suggestions, improvements, and/or policy changes impacting ______ must include agreement with impacted units or entities.

A

status quo

other areas

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15
Q

Commanding Officers will assume the duties and obligations of their rank as specified in General Orders dealing with _____and_____ in the investigation of complaints against employees. All areas under their purview will be examined _____ in an effort to discover misconduct at its earliest stages. They will not look to a _______ to initiate investigations when the subject of the complaint is within the scope of their authority and responsibility, unless the complexity or seriousness of the case warrants involvement of the ________.

A

misconduct and disciplinary action
continually
higher authority
Internal Affairs Unit

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16
Q

Commanding Officers shall concern themselves with the ____and____ of their personnel.

A

care and welfare

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17
Q

Commanding Officers are responsible for ensuring that the members of their commands are ________ in their duties and perform them in such a manner as to render _________.

A

properly instructed

effective service

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18
Q

Commanding Officers are responsible for organizing and assigning available ______according to an established need and the goals and objectives of the Sheriff’s Office.

A

manpower

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19
Q

Commanding Officers are responsible for the _____, ____, and_____ of all members of their commands.

A

efficiency, discipline, and morale

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20
Q

Commanding Officers shall be held strictly accountable for ________ of personnel assigned to their commands and for the condition and appearance of their attire and ___________

A

the appearance

personal equipment.

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21
Q

Commanding Officers shall be responsible for the _________ of all personnel within their commands and shall keep or cause to be kept, a record of each member’s ____, ______, _____, ______,and______.

A

punctual attendance

attendance, overtime, time off, awards, and sick leave

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22
Q

Commanding Officers shall be responsible for the punctual attendance _____ and proper preparation and presentation of cases ______ by the members of their command.

A

in court

in court

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23
Q

Commanding Officers shall assist subordinates in the preparation of their cases so that there may be no mistrial caused by negligence of a member. When in doubt as to law, procedure, or status of a case, they shall consult with _________.

A

a suitable authority

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24
Q

Commanding Officers shall conduct _________ on all subordinates that report directly to them according to established guidelines and directives.

A

performance evaluations

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25
Q

Commanding Officers shall ensure that anniversary pins are presented at ______ to all employees under their command upon eligibility notification from the ________. This responsibility will be performed at the _______ for all five-year anniversaries up to the ________. Employees with twenty-year anniversaries and above will receive pins from ____________.

A 
five-year intervals
Personnel Division
Division level
twentieth year
the Sheriff or his designee
26
Q

Commanding Officers shall conduct regularly scheduled staff meetings with members of their staffs. The purpose of these meetings is to promote ____________ concerning overall Sheriff’s Office and individual ________________ and concerns.

A

two-way communication

command level activities

27
Q

The frequency of meetings shall be as follows:

a. Executive officers of departments and divisions should conduct staff meetings _______ to foster coordination of efforts and cooperation between components;
b. Special meetings shall be held ______ a specific need arises that cannot be addressed in a regular staff meeting; and
c. Divisions, sections, and unit supervisors will hold meetings with line level personnel, _________, to ensure, cooperation, communication, and coordination between agency components.

A

on a weekly basis
whenever
as often as needed

28
Q

The duration of meetings shall conform to the following:

a. _____ for meetings should be set and honored; a
b. Most meetings should not exceed ______.

A

Time limits

one hour

29
Q

The agendas for meetings should:

a. Be determined ______, when possible; and
b. Be ______, unless to do so would have a detrimental effect on Sheriff’s Office operations.

A

in advance

followed

30
Q

The follow-up of a meeting is important. The meeting leader shall ensure that:

a. _______, obtained from the meeting notes, is communicated to affected individuals; and
b. Decisions made are ______.

A

Relevant information

carried out

31
Q

Commanding Officers are responsible for the proper preparation, transmission, filing, use and preservation of ____, ____,_____, and______ originating in or forwarded to a command.

A

official records, reports, returns, forms, and correspondence

32
Q

Commanding Officers are responsible for the good order and ________ of facilities/areas under their command and for the _____ and ______ assigned thereto. They are responsible for the proper care, economical use and serviceability of Sheriff’s Office property issued for, or assigned to, the use of members under their commands. Upon assuming or relinquishing command of their unit, __________ shall conduct a review of all inventory, processes, and documentation of their unit as outlined in Appendix A within _______ days.

A

sanitary condition
furnishings and equipment
commanding officers
ninety (90)

33
Q

Commanding Officers shall respond personally to any emergency or occurrence of a serious or unusual nature which arises ________or______, unless their presence at their stations would be of more value under the circumstances, in which case they shall assign a _________ to take command at the scene of the emergency. They shall also, whenever possible, respond to calls where members of their command are involved in _____________

A

within their territory or jurisdiction
competent supervisor
controversy or serious accidents.

34
Q

Commanding Officers shall assume the responsibility for the evaluation and dissemination of ___________ that comes to their attention.

A

all noteworthy information

35
Q

Commanding officers and supervisors of Divisions shall coordinate closely with _________ in other Divisions in order to avoid duplication of effort, maximize the Sheriff’s Office’s effectiveness, and foster ____________ within the Sheriff’s Office.

A

their counterparts

harmonious working relationships

36
Q

Supervisors are responsible not only for their own conduct and performance of duties, but for the conduct and performance of employees under _____________. They must accept responsibility in matters not covered by ________.

A

their immediate supervision

written procedure

37
Q

Supervisors are responsible for the proper execution of orders by __________. The fact that an order has been given __________________ when the order is not carried out by a subordinate.

A

their subordinates

is not acceptable as an excuse

38
Q

Supervisors shall not perform the duties ________ to their subordinates when a _______ is available to perform them, unless they are _____or______ their subordinates.

A

regularly assigned
subordinate
training or instructing

39
Q

Supervisors shall ensure that the authority commensurate with ___________ will always be used in the best interest of the Sheriff’s Office and shall not be abused in any way.

A

their rank or position

40
Q

Supervisors will assume the duties and obligations of their rank as specified in the General Orders in dealing with misconduct and disciplinary action and in the investigation of complaints against employees. All personnel under their purview will be examined _______ in an effort to discover misconduct at __________. They will not look to _________ to initiate investigations when the subject of the complaint is within the scope of their authority and responsibility unless the complexity or seriousness of the case warrants involvement of the ______________

A

continually
its earliest stages
a higher authority
Internal Affairs Unit.

41
Q

Supervisors are responsible for promoting and maintaining _____,______and_______ among all members of their command.

A

efficiency, discipline, and high morale

42
Q

Supervisors who observe or are informed of any neglect of duty or misconduct by any employee shall follow the ___________ on reporting misconduct and of discipline and disciplinary procedures. They should closely monitor any situations involving an employee suspected of ____________.

A

Sheriff’s Office rules

substance abuse

43
Q

Supervisors shall frequently observe their subordinates to ascertain their knowledge of _____,_____,______,_____, and of all other matters pertaining to their duties.

A

rules, regulations, policies, procedures

44
Q

Supervisors shall create a _________ and conduct ____________ of their subordinates according to the instructions for the appropriate employee performance evaluation.

A

performance plan

performance evaluations

45
Q

Supervisors shall assist and instruct the personnel under their supervision on the proper _________ of their duties, giving special attention to members serving their ___________.

A

performance

probationary period

46
Q

Supervisors shall support personnel under their command when they ______ as well as take corrective action when they _______. They shall submit to ___________ a written report of any case concerning meritorious service performed by a member of their command.

A

act correctly
act incorrectly
their immediate supervisor

47
Q

Supervisors shall not _____or_____ a subordinate in public or in front of his peers.

A

censure or reprimand

48
Q

Supervisory review is a function of the _________and is intended to ensure that the assignment has been satisfactorily completed and reported. Supervisors shall ensure that their subordinates make __________ promptly and that such reports are complete, legible, grammatically correct, and on the proper forms.

A

first-line supervisor

all required reports

49
Q

Supervisors shall forward _______, through official channels, all written communications from subordinates requesting ______ or containing a ______ or suggestion.

A

immediately
a transfer
grievance

50
Q

Supervisors, when on duty or notified and unless otherwise directed by _________ member, shall respond to any emergency or occurrence of _______ when the subject matter falls within their duty assignment or division, in accordance with Sheriff’s Office procedures, unless their presence at the station or at another location would be of more value under the circumstances. In that case, they shall __________ member to take command at the scene of the emergency. They shall report all such incidents _____or _____ to their supervisor as soon as possible.

A

a higher ranking
a serious nature
assign a subordinate
verbally or in writing

51
Q

Supervisors shall, unless otherwise directed, be present at the ______ of their subordinates and shall inform or cause _________ to be informed of all duty assignments, orders, instructions, and pertinent information relating to ___________.

A

regular roll call
their subordinates
Sheriff’s Office business

52
Q

Supervisors shall inspect the __________ assigned to them and the condition and appearance of their attire and personal equipment.

A

appearance of personnel

53
Q

Supervisors shall be proficient ________ of their subordinates and shall perform ______ when the need arises.

A

in the duties

these duties

54
Q

___________: Unless specified otherwise, to achieve effective direction, coordination, and control, the number of employees under the immediate control of any supervisor should be no more than twelve.

A

Span of Control

55
Q

________: In order for employees to be aware of what is expected of them and to promote efficiency and responsibility, employees are accountable to one and only one immediate supervisor at any given time.

A

Unity of Command

56
Q

A supervisor shall exercise ______ over subordinates outside of his usual command in all situations where the police purpose or______ would be jeopardized.

A

direct command

reputation

57
Q

a supervisor shall not unnecessarily _______ to subordinates who are not assigned to his command.

A

give orders

58
Q

Whenever orders so given are important or require the subordinate receiving them to ______ or assignment, the supervisor giving the orders shall, as soon as practical, inform the ______________ of the action taken.

A

leave his regular post

subordinate’s Commanding Officer

59
Q

__________: Communications, orders, and directives emanating from the Sheriff or a Commanding Officer, and all requests for assistance from one Department or Division to another shall follow the _________, except in emergencies where the element of time renders this procedure impractical and impairs the proper and expeditious performance of duty.

A

Chain of Command

Chain of Command

60
Q

____________: At every level within the Sheriff’s Office, members have the authority to make decisions necessary for the effective execution of their responsibilities. Members are fully accountable for the use of __________ as well as for failure to use it.

A

Delegation of Authority

delegated authority

61
Q

Order of Precedence: In the event of the absence of the Sheriff, the order of precedence for command authority is as follows: (9)

A
  1. Undersheriff;
  2. Director of Patrol and Enforcement;
  3. Director of Investigations and Homeland Security;
  4. Director of Personnel and Professional Standards;
  5. Director of Corrections;
  6. Director of Police Services;
  7. Chief of Patrol - East;
  8. Chief of Patrol - West; and
  9. Chief of Community Affairs and Special Events.

General Orders (5 decks)

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