Global Leadership Flashcards

1
Q

What is the ABC of work core needs?

A

Autonomy and control:
1. Authority, empowerment and influence
2. Justice and fairness
3. Work conditions and work schedules

Belonging
4. Team working
5. Culture and leadership

Contribution and competence
6. Workload
7. Management and supervision
8. Education, learning and development

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2
Q

What factors make up compassionate leadership?

A

Attending - Understanding - Empathising - Helping
Effective leadership
Inclusive leadership
Collective leadership
System leadership

West, (2021) pg. 111

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3
Q

What makes up effective leadership?

A

Direction
Alignment
Commitment

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4
Q

What is the DAC Leadership Framework?

A

McCauley and Fick-Cooper, 2020

Direction - clear, shared, inspiring purpose or vision. Agreement on what you are trying to achieve

Alignment - Clear goals for people aligned with vision. Creating an effective feedback environment. Good coordination between people, teams and departments. Effective coordination and integration in the service of shared decision making.

Commitment - Developing trust and motivation. Providing positive and emotional leadership. Meeting core human needs at work. People make success of their work together.

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5
Q

How can you be inclusive?

A

Understand challenges, empathise, help, present and frequent positive contact.
Respond differently based on differences between them.
Help, support and mentor.
Value diversity.
Listen to different perspectives from yours.
Be open and learn about barriers people face.
Own your privilege and use it to make the changes you want to see.

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6
Q

How can you promote collective leadership?

A

Enable all to feel they have a leadership responsibility
Promote reflective practice and exploratory learning for continuous improvement
Encourage followership where everyone supports each other
Share successes
Engage all in decision making to promote staff engagement
Promote a positive culture of recognition, information sharing and positive feedback.
Support innovation, fairness, transparency and trusting relationships.

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7
Q

How can you lead within a system?

A

Articulate - shared vision
Agree - long term goals
Ensure - frequent and supportive contact
Prevent - chronic and unresolved conflict
Establish - mutual support

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8
Q

What are the 5 core components that Daniel Goleman discusses for emotional intelligence?

A

Self awareness - focus

Self management - emotional, adaptability, achievement orientation, positive outlook

Social awareness - empathy, organisational awareness

Relationship management - influence, coach and mentor, conflict management, teamwork, inspirational leadership.

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9
Q

What is psychological safety?

A

A condition in which you feel included, safe to learn, safe to contribute, safe to challenge the status quo, all without fear of being embarrassed, marginalised, or punished in some way.

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10
Q

What is the grow model?

A

Whitmore, 2017
Goal - what do you want
Reality - where as you now
Options - what are the possibilities
Will - what are you committed to doing

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11
Q

What are the four stages of psychological safety framework?

A

Clark, 2020, pg. 6
1. Inclusion/safety
2. Learner safety
3. Contributor safety
4. Challenger safety

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12
Q

What factors make up quality healthcare?

A

Safe - avoiding harm
Effective - services based on scientific knowledge
Patient centred - respectful and responsive
Timely - reducing waits and harmful delays
Efficient - avoiding waste
Equitable - care that doesn’t vary on quality due to personal characteristics

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13
Q

What are the drivers of change?

A

Political
Commercial
Societal
Patient awareness/experience
Technological advancement
Research findings?EBM
Changing demographics and disease profiles

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