Given a scenario, identify how a user can locate and access necessary information Flashcards
1
Q
How to quickly search across multiple objects, records and fields?
A
Global search
2
Q
How to access objects?
A
Through the app launcher or navigation menu
3
Q
How to access records you recently viewed?
A
Recently viewed items
4
Q
How to see an ordered list of records for a given record?
A
List views
5
Q
How to see records of a child object?
A
Related list
6
Q
How to get a visual representation of data?
A
Reports and dashboards
7
Q
How to collaborate within Salesforce
A
Chatter
8
Q
Where to access help articles?
A
Salesforce documentation