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Salesforce Associate

This class was created by Brainscape user Thomas Burnside. Visit their profile to learn more about the creator.

By: Thomas Burnside
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Decks in this class (11)

Given a scenario, describe various resources available to learn and apply in-demand Salesforce skills
Where can you read articles and d...,
Where can you find technical docu...,
Where can you get resume worthy c...
14  cards
Given a use case, identify which Salesforce Customer 360 product offerings could be used
Helps companies accelerate their ...,
Enables customers to go beyond th...,
Assists a business s customer sup...
21  cards
Describe how companies use Salesforce
How can sales teams use salesforce,
How can marketing teams use sales...,
How can support teams use salesforce
10  cards
Differentiate between various job roles and career paths in the Salesforce ecosystem
Responsible for managing and main...,
Build customized solutions on the...,
Provide guidance and expertise to...
8  cards
Given a scenario, identify how a user can locate and access necessary information
How to quickly search across mult...,
How to access objects,
How to access records you recentl...
8  cards
Given a scenario, identify where Salesforce customization takes place
How can you customise objects,
How can you customise page layouts,
How can you automate things in sa...
8  cards
Explain the relationship between the core standard objects (account, contact, lead, opportunity, case)
Explain how accounts relate to ot...,
Explain how contacts relate to ot...,
Explain how leads relate to other...
6  cards
Given a scenario, determine which feature to use to ensure data visibility
Organisation wide defaults,
Role hierarchy,
Sharing rules
7  cards
Given a scenario, determine which tool to use to ensure data integrity
What feature enforces data qualit...,
What feature designates certain f...,
Prevents unauthorized users from ...
7  cards
Describe reports on Salesforce
Report types,
Report formats,
Describe report filters
8  cards
Describe dashboards on Salesforce
Describe dashboard components,
Describe report based components,
Describe chart components
7  cards

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Salesforce Associate

  • Class purpose General learning

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