Gerald Caplan's Stages Of Crises And Intervention Process

Question 1

Stage 1

Answer 1

Increase feelings of stress immediately after event

Individual may try to use past problem solving and coping skills

Question 2

Stage 2

Answer 2

Client stress increases as usual coping mechanisms fail

Question 3

Stage 3

Answer 3

Stress continues to escalate, feelings of hopelessness, depression and anxiety arise

Question 4

Stage 4

Answer 4

Individual finds method to resolve situation or they experience psychological and emotional collapse

Question 5

Engage and Assess

Answer 5

Engagement- helping de-escalate situation by establishing rapport, using empathy, employing emotional management techniques and accessing outside systems

Assessment- assess the crisis situation to determine the level of care and how the client has been impacted

Question 6

Set goals and implement treatment

Answer 6

Primary goal should be to assist clients in returning to pre-crisis functioning