General Study: Insurance, Standards & Reporting Flashcards

1
Q

Insurance:

What does does the “E” & “O” stand for in E & O insurance?

A

Errors and Omissions

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2
Q

Insurance:

What basic type of insurance is E & O?

A

Business Liability Insurance

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3
Q

Insurance:

What are the 3 types of insurance for Home Inspectors?

A

E&O Insurance
General Liability
Bond

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4
Q

Insurance:

Define E&O Insurance

A

This type of insurance helps to protect a professional, an individual or a company, from bearing the full cost of defense for lawsuits relating to an error or omission in providing covered Professional Services.

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5
Q

Insurance:

E&O Insurance is separate from

A

A standard general liability or property insurance policy.

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6
Q

Insurance:

What are the two types of E&O Insurance?

A

Claims made

Occurence

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7
Q

Insurance:

Define Claims Made E&O Insurance

A

Coverage will respond to incidents arising on or after the policy retroactive date and which are reported during the term of the policy.

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8
Q

Insurance:

Define Occurrence E&O Insurance

A

Coverage will respond to incidents arising from

the coverage period - regardless of when those claims are reported.

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9
Q

Insurance:

Differentiate between Claims-Made and Occurrence Coverage in regards to Prior acts or Retroactive coverage

A

Claims made:
Policy may be endorsed to respond to incidents which occurred before the policy start date, also referred to as policy retroactive date.

Occurrence:
No Prior Acts coverage is needed.

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10
Q

Insurance:

Claims made vs Occurrence - What is meant by “tail coverage” and how does it relate to each?

A
  • Tail coverage responds to cover incidents that have not been reported to the company during the policy term.
  • CM: Some companies will offer a free tail at retirement, subject to certain conditions.
  • OC: No Tail coverage is needed because incidents that
    occurred during the policy period are covered no matter how much later they are reported.
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11
Q

Insurance:

Explain the cost structure of CM E&O Insurance

A

Premium increases over the first five years of coverage in increments proportional to the claims reporting for that experience. The initial premium and subsequent years’ premium are substantially lower than an occurrence policy. By the fourth or fifth year the claims made premium reaches a mature level and premium adjustments are based on annual rate changes only.

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12
Q

Insurance:

Explain the cost structure of OC: E&O Insurance

A

Occurrence coverage tends to be very expensive because the insured is prepaying for tail costs whether the tail gets used or not.

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13
Q

Insurance:

Define General Liability insurance

A
  • Insurance policy that covers claims arising from an insured’s liability due to damage or injury (caused by negligence or acts of omission) during performance of his or her duties or business.
  • It also covers the costs of damage to a third-party’s property caused by you or your employee and for which you are legally liable.
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14
Q

Insurance:

What is a bond?

A

A surety bond or surety is a promise to pay one party a certain amount if a second party fails to meet some obligation, such as fulfilling the terms of a contract. The surety bond protects the obligee against losses resulting from the principal’s failure to meet the obligation.

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15
Q

Standards:

What are three reasons to have Standards?

A
  • Protect the public
  • Protect the inspector
  • Establishes a baseline for inspectors, inspections, and inspection reports
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16
Q

Standards:

ASHI standards supersede the state. True or False

A

False

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17
Q

Standards:

What are the five parts of the ASHI SOP organization?

A
  • Introductions
  • Purpose and Scope of Work
  • Limitations and Exclusions
  • Systems / Components Detail • Glossary of Italicized Words
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18
Q

Standards:
RE: ASHI SOP organization - Define the “Introduction”

A

These Standards define the practice of Home Inspection in the State of Arizona.

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19
Q

Standards:
RE: ASHI SOP organization - Define the “Purpose and Scope”

A

To provide the client with a better understanding of the property conditions, as observed at the time of the inspection.

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20
Q

Standards:
Before the inspection report is delivered we enter into a written agreement with the client or their authorized agent that includes:

A
  1. the purpose of the inspection.
  2. the date of the inspection.
  3. the name address and certification number of the inspector.
  4. the fee for services.
  5. a statement that the inspection is performed in accordance with these Standards.
  6. limitations or exclusions of systems or components inspected.
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21
Q

Standards:

Describe the service a Home Inspector provides

A

Observe readily accessible installed systems and components listed in the contract standards and submit a written report to the client

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22
Q

Standards:

What three things must the Inspection Report contain?

A
  1. Describe systems and components identified in ASHI Standards.
  2. State which systems and components designated for inspection in these Standards have been inspected and any systems and components designated for inspection which were present at the time of the inspection and were not inspected and a reason why they were not inspected.
  3. State any systems and components so inspected which were found to be in need of immediate major repair and any recommendations to correct, monitor or evaluate by appropriate persons.
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23
Q

Standards:

These Standards are not intended to limit inspectors from:

A
  • Reporting observations and conditions in addition to those required
  • Excluding systems and components from the inspection if requested by the client.
  • Offering related services to be performed at the same time as the inspection
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24
Q

Standards:

What does the General Limitations and Exclusions part of the report state?

A

Inspections done in accordance with these

Standards are visual, not technically exhaustive and will not identify concealed conditions or latent defects.

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25
Q

Standards:

Structural System - the Inspector shall inspect (and how)

A
  • Structural components including the foundation and framing.
  • Inspect visually and by probing where damage to finished surface would occur or where no deterioration is visible or presumed to exist.
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26
Q

Standards:
Structural System - the Inspector shall describe
(6 items)

A
  1. the methods used to inspect under- floor crawl spaces and attics
  2. the foundation
  3. the floor structure
  4. the wall structure
  5. the ceiling structure
  6. the roof structure.
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27
Q

Standards:
Structural System - the Inspector is NOT required to
(4 items)

A
  1. Provide engineering or architectural services or analysis.
  2. Offer an opinion about the adequacy of structural systems and components.
  3. Enter under-floor crawlspace areas that have less than 24 inches of vertical clearance between Components and the ground or that have an access opening smaller than 16 inches by 24 inches.
  4. Traverse attic load-bearing components that are concealed by insulation or by other materials.
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28
Q

Standards:
Exterior System - the Inspector shall inspect
(6 items)

A
  1. Wall coverings, flashing, and trim.
  2. Exterior doors.
  3. Attached and adjacent decks, balconies, stoops, steps, porches, and their associated railings.
  4. Eaves, soffits, and fascias where accessible from the ground level.
  5. Vegetation, grading, surface drainage, and Retaining walls that are likely to adversely affect the building.
  6. Adjacent or entryway walkways, patios, and driveways.
29
Q

Standards:

Exterior System - the Inspector shall describe

A

Wall coverings (cladding)

30
Q

Standards:
Exterior System - the Inspector is NOT required to inspect
(7 items)

A
  1. Screening, shutters, awnings, and similar seasonal accessories.
  2. Fences, boundary walls, and similar structures.
  3. Geological and soil conditions.
  4. Recreational facilities.
  5. Outbuildings other than garages and
    carports.
  6. Seawalls, break-walls, and docks.
  7. Erosion control and earth stabilization
    measures.
31
Q

Standards:
Roof System - the Inspector shall inspect
(4 items)

A
  1. Roofing materials
  2. Roof drainage systems
  3. Flashing
  4. Skylights, chimneys, and roof penetrations
32
Q

Standards:
Roof System - the Inspector shall describe
(2 items)

A
  1. Roofing materials.

2. Methods used to inspect the roofing.

33
Q

Standards:
Roof System - the Inspector is NOT required to inspect
(3 items)

A
  1. Antennae.
  2. Interiors of flues or chimneys that are not readily accessible.
  3. Other installed accessories.
34
Q

Standards:
Plumbing System - the Inspector shall inspect
(6 items)

A
  1. Interior water supply and distribution systems including fixtures and faucets.
  2. Interior drain, waste, and vent systems including fixtures.
  3. Water heating equipment and hot water supply systems.
  4. Vent systems, flues, and chimneys.
  5. Fuel storage and fuel distribution systems.
  6. Sewage ejectors, sump pumps, and related piping.
35
Q

Standards:
Plumbing System - the Inspector shall describe
(3 items)

A
  1. Interior water supply, drain, waste, and vent piping materials.
  2. Water heating equipment including energy source(s).
  3. Location of main water and fuel shut- off valves.
36
Q

Standards:
Plumbing System - the Inspector is NOT required to inspect
(7 items)

A
  1. Clothes washing machine connections.
  2. Interiors of vent systems, flues, and chimneys that are not readily accessible.
  3. Wells, well pumps, and water storage related equipment.
  4. Water conditioning systems.
  5. Solar, geothermal, and other renewable energy water heating systems.
  6. Manual and automatic fire extinguishing and sprinklersystems and landscape irrigation systems.
  7. Septic and other sewage disposal systems.
37
Q

Standards:
Plumbing System - the Inspector is NOT required to determine
(5 items)

A
  1. Whether water supply and sewage disposal Are public or private.
  2. Water quality.
  3. The adequacy of combustion air components. C. measure water supply flow and pressure, and wellwater quantity.
    D. Fill shower pans and fixtures to test for leaks.
38
Q

Standards:
Electrical System - the Inspector shall inspect
(9 items)

A
  1. Service drop.
  2. Service entrance conductors, cables, and raceways. 3. service equipment and main disconnects.
  3. Service grounding.
  4. Interior components of service panels and subpanels. 6. conductors.
  5. Overcurrent protection devices.
  6. A representative number of installed lighting fixtures, switches, and receptacles.
  7. Ground fault circuit interrupters and arc fault circuit interrupters.
39
Q

Standards:
Electrical System - the Inspector shall describe
(4 items)

A
  1. Amperage rating of the service.
  2. Location of main disconnect(s) and subpanels.
  3. Presence or absence of smoke alarms and carbon
    monoxide alarms.
  4. The predominant branch circuit wiring method.
40
Q

Standards:
Electrical System - the Inspector is NOT required to inspect
(5 items)

A
  1. Remote control devices.
  2. Test smoke and carbon monoxide alarms, security systems, and other signaling and warning devices.
  3. Low voltage wiring systems and components.
  4. Ancillary wiring systems and components not a part of the primary electrical power distribution system.
  5. Solar, geothermal, wind, and other renewable energy systems.
41
Q

Standards:
Electrical System - the Inspector is NOT required to measure
(3 items)

A
  1. Amperage
  2. Voltage, and impedance.
  3. Impedance.
42
Q

Standards:

Electrical System - the Inspector is NOT required to determine

A

The age and type of smoke alarms and carbon monoxide alarms.

43
Q

Standards:

Heating System - the Inspector shall open

A

Readily openable access panels

44
Q

Standards:
Heating System - the Inspector shall inspect
(3 items)

A
  1. Installed heating equipment
  2. Vent systems, flues, and chimneys
  3. Distribution systems
45
Q

Standards:
Heating System - the Inspector shall describe
(2 items)

A
  1. Energy source(s).

2. Heating systems.

46
Q

Standards:
Heating System - the Inspector is NOT required to inspect
(6 items)

A
  1. Interiors of vent systems, flues, and chimneys that are not readily accessible.
  2. Heat exchangers.
  3. Humidifiers and dehumidifiers.
  4. Electric air cleaning and sanitizing devices.
  5. Heating systems using ground-source, water-source, solar, and renewable energy technologies.
  6. Heat-recovery and similar whole-house mechanical ventilation systems.
47
Q

Standards:
Heating System - the Inspector is NOT required to determine
(2 items)

A
  1. Heat supply adequacy and distribution balance.

2. The adequacy of combustion air components.

48
Q

Standards:

Air Conditioning System - the Inspector shall open

A

Readily openable access panels

49
Q

Standards:
Air Conditioning System - the Inspector shall inspect
(2 items)

A
  1. Central and permanently installed cooling equipment.

2. Distribution systems.

50
Q

Standards:

Air Conditioning System - the Inspector shall describe

A
  1. Energy source(s).

2. Cooling systems.

51
Q

Standards:
Heating System - the Inspector is NOT required to
(4 items)

A
  1. Inspect electric air cleaning and sanitizing devices.
  2. Determine cooling supply adequacy and Distribution balance.
  3. Inspect cooling units that are not permanently installed or that are installed in windows.
  4. Inspect cooling systems using ground-source, water-source, solar, and renewable energy technologies.
52
Q

Standards:
Interior System - the Inspector shall inspect
(6 items)

A

A. Walls, ceilings, and floors.
B. Steps, stairways, and railings.
C. Countertops and a representative number of installed cabinets.
D. A representative number of doors and windows.
E. Garage vehicle doors and garage vehicle
door operators.
F. Installed ovens, ranges, surface cooking appliances, microwave ovens, dishwashing machines, and food waste grinders by using normal operating controls to activate the primary function.

53
Q

Standards:
Interior System - the Inspector is NOT required to
(9 items)

A
  1. Paint, wallpaper, and other finish treatments.
  2. Floor coverings.
  3. Window treatments.
  4. Coatings on and the hermetic seals between panes of window glass.
  5. Central vacuum systems.
  6. Recreational facilities.
  7. Installed and free-standing kitchen and laundry appliances not listed in Section 10.1.F.
  8. Appliance thermostats including their calibration, adequacy of heating elements, self cleaning oven cycles, indicator lights, door seals, timers, clocks, timed features, and other specialized features of the appliance.
  9. Operate, or confirm the operation of every control and feature of an inspected appliance.
54
Q

Standards:
Insulation & Ventilation System - the Inspector shall inspect
(4 items)

A
  1. Insulation and vapor retarders in unfinished spaces.
  2. Ventilation of attics and foundation areas.
  3. Kitchen, bathroom, laundry, and similar exhaust systems.
  4. Clothes dryer exhaust systems.
55
Q

Standards:
Insulation & Ventilation System - the Inspector shall describe
(2 items)

A
  1. Insulation and vapor retarders in unfinished spaces.

2. Absence of insulation in unfinished spaces at conditioned surfaces.

56
Q

Standards:

Insulation & Ventilation System - the Inspector is NOT required to

A

Disturb insulation

57
Q

Standards:
Fireplace and Solid Fuel Burning Appliances System - the Inspector shall inspect
(3 items)

A
  1. Fuel-burning fireplaces, stoves, and fireplace inserts.
  2. Fuel-burning accessories installed in fireplaces.
  3. Chimneys and vent systems.
58
Q

Standards:
Fireplace and Solid Fuel Burning Appliances System - the Inspector shall describe
(2 items)

A
  1. Fireplaces and solid fuel burning appliances

2. Chimneys

59
Q

Standards:
Fireplace and Solid Fuel Burning Appliances System - the Inspector is NOT required to inspect
(8 items)

A
  1. Interiors of vent systems, flues, and chimneys that
    are not readily accessible.
  2. Fire screens and doors.
  3. Seals and gaskets.
  4. Automatic fuel feed devices.
  5. Mantles and fireplace surrounds.
  6. Combustion air components and to determine their adequacy.
  7. Heat distribution assists (gravity fed and fan assisted).
  8. Fuel-burning fireplaces and appliances located outside the inspected structures.
60
Q

Standards:

Fireplace and Solid Fuel Burning Appliances System - the Inspector is NOT required to determine

A

Draft characteristics

61
Q

Standards:
Fireplace and Solid Fuel Burning Appliances System - the Inspector is NOT required to move
(3 items)

A
  1. Fireplace inserts
  2. Stoves
  3. Firebox contents.
62
Q

Standards:

Define INSPECT

A

To examine any system or component of a building using normal operating controls and opening readily openable access panels

63
Q

Standards:

Define DESCRIBE

A

To identify (in writing) a system or component by its type or other distinguishing characteristics

64
Q

Standards:

Define INSPECTOR

A

A person hired to examine any system or component of a building

65
Q

Standards:

Define READILY ACCESSIBLE

A

Available for visual inspection without requiring moving of personal property, dismantling, destructive measures or any action that will likely involve risk to persons or property

66
Q

Standards:

What are the three ASHI Codes of Ethics?

A
  1. Inspectors shall avoid conflicts of interest or activities that compromise, or appear to compromise, professional independence, objectivity, or inspection integrity.
  2. Inspectors shall act in good faith toward each client and other interested parties.
  3. Inspectors shall avoid activities that may harm the public, discredit themselves, or reduce public confidence in the profession.
67
Q

Standards:

Name the 5 required parts that the body of a report must contain.

A
  1. Descriptions – Required
  2. Conditions or Evaluations – Required
  3. Implications of Conditions – Required unless self-evident
  4. Recommended Actions – Required
  5. Limitations – Required
68
Q

Standards:

Name the 5 optional parts that the body of a report may contain.

A
  1. Scope/Contract – Optional
  2. Causes of Conditions – Optional
  3. Life Expectancy – Optional
  4. Priorities – Optional
  5. Ballpark Costs – Optional
69
Q

Standards:

Name the 9 main systems Home Inspectors evaluate

A
  1. Exteriors
  2. Roofing
  3. Structure
  4. Insulation and ventilation
  5. Interiors
  6. Electrical
  7. Heating
  8. Air conditioning
  9. Plumbing